Job Overview

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Compensation

Hourly
Range $19.00 - $23.00
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Benefits

hourly pay
Tips
friendly work environment
Opportunities for learning
team-oriented culture

Job Description

Silver Branch Brewing Company, located at 8401 Colesville Rd Suite 150 in Silver Spring, MD 20910, is a vibrant and renowned craft brewery dedicated to creating exceptional beer experiences for its community. Known for its commitment to quality craft brewing and a welcoming atmosphere, the company has carved a niche as a favorite destination for craft beer enthusiasts. The establishment features a spacious taproom and an inviting biergarten where guests can enjoy a variety of house-brewed beers in a relaxed, friendly environment. Silver Branch Brewing Company prides itself on combining passion for craft beer with outstanding customer service to ensure every visit is memorable. As an employer, the company offers a dynamic work environment suitable for those looking to engage closely with the beer culture, learn about brewing, and deliver unparalleled hospitality. They provide hourly compensation plus tips, with a pay range between $19 and $23, rewarding dedicated and passionate team members accordingly.

The role of Bartender at Silver Branch Brewing Company is a unique opportunity for individuals passionate about craft beer and hospitality. This position is integral to the company’s mission to provide an exceptional guest experience. Bartenders serve as the primary guest liaison, ensuring that every patron feels welcomed, informed, and appreciated during their visit. The job requires working in a fast-paced, friendly, and fun atmosphere where multitasking and maintaining a positive attitude are essential. Candidates must be attentive and patient, capable of answering guest inquiries with thorough and thoughtful knowledge about the beer offerings as well as wine, cocktails, and food menus. A willingness to learn and continually improve beer knowledge is crucial, as well as dedication to consistent, high-quality service.

The bartender role also involves close collaboration with the management and taproom team to uphold cleanliness, preparation, and organizational standards, which are key to enhancing the overall guest service environment. Proficiency with Point-of-Sale software and the ability to identify and troubleshoot issues is expected, ensuring smooth service operations. Bartenders are responsible for checking identification to ensure legal drinking age compliance and monitoring the consumption and experience of guests to promote a safe and enjoyable environment. The ideal candidate will be someone eager to contribute to a team-oriented culture, passionate about craft beer, and dedicated to creating an excellent customer service experience that aligns with the Silver Branch Brewing Company’s values and reputation.

Job Requirements

  • Must be able to stand and/or walk for long periods of time
  • must be able to lift 50 lbs. and be able to bend, reach, squat to clean

Job Qualifications

  • Friendly and fun to be around with a strong work ethic
  • capable of learning and implementing new service-based technology
  • corporate service industry experience is a plus
  • TIPS, TAM, ServSafe, or other alcohol safety certifications are beneficial
  • must have passed the Certified Beer Server Cicerone Exam, or must pass within eight weeks of hire
  • must maintain a neat and professional appearance
  • professional with excellent customer service skills

Job Duties

  • Deliver amazing guest experiences with strong knowledge of our offerings and a welcoming, friendly demeanor
  • always help the Manager On Duty greet guests and ensure that all guests feel welcome from the moment they walk in the door
  • consistently find ways to create a better service environment through cleanliness, preparation, and organization
  • properly ID patrons to make sure they are 21 and over and carefully monitor the continued consumption and overall experience of guests visiting Silver Branch
  • proficient in Point-of-Sale software and able to identify / troubleshoot potential issues
  • responsible for knowing our beer, wine, cocktails and food menu selections and capable of providing recommendations based on guest input

Job Criteria

Experience

Entry Level (1-2 years)


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