
Job Overview
Compensation
Salary
Range $70,000.00 - $80,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Complimentary hotel nights
Employee discount at partner hotels
Discounts at group restaurants and bars
Paid vacation
Life insurance
Employee assistance program
Referral Incentive
401k with match
Training and development programs
Complimentary employee meals
employee recognition programs
Job Description
Riggs Washington DC is a prestigious hotel located at the iconic downtown corner of Penn Quarter's 9th and F Street, housed in a historic building that was once home to Riggs National Bank. This beautifully preserved structure combines historical significance with modern luxury, offering an extraordinary experience to every guest. The hotel features 181 guest rooms, each thoughtfully designed with subtle and playful nods to the building's rich legacy. Riggs Washington DC is also known for its exceptional dining options, including Café Riggs, an elegant European brasserie-inspired restaurant catering to all occasions, and Silver Lyan, a subterranean bar renowned internationally thanks to the acclaimed mixologist Ryan Chetiyawardana, also known as Mr Lyan. The combination of historic charm and contemporary hospitality makes Riggs Washington DC a unique destination in the heart of the city.
The position of Assistant General Manager at Silver Lyan within Riggs Hotel Washington DC is a pivotal leadership role that works directly with the General Manager to enhance the operation's performance, culture, and guest experience. This role is deeply strategic, emphasizing the development and nurturing of a high-performing team while ensuring that the operational standards of both the Lyan and Riggs brands are consistently upheld. The Assistant General Manager is entrusted with driving the success metrics across the team and the entire operation, reinforcing a culture of excellence and hospitality.
Key responsibilities include building a strong team through structured training and coaching, conducting regular performance reviews, maintaining an active succession plan, and ensuring new hires are onboarded effectively with clear competency goals within their initial 90 days. The Assistant General Manager also takes a hands-on approach by leading service on the floor multiple times a week, setting standards for guest interaction and operational execution. This role requires a proactive mindset to identify and resolve operational challenges, contribute to the financial health of the outlet by managing labor and supply costs, and ensure daily administrative tasks such as payroll and scheduling are handled promptly and efficiently.
Additionally, this role involves overseeing the planning and execution of private events and buyouts at Silver Lyan and the Dishonesty Bar, ensuring each event meets specifications and budget while delivering seamless service. The Assistant General Manager plays a critical role in brand development and marketing initiatives, including media visits and special promotional activities, to continuously engage and delight guests. Compliance with health, safety, and licensing requirements is strictly maintained, and the Assistant General Manager is expected to foster an inclusive, accountable, and warm service culture within the team.
The compensation for the Assistant General Manager at Riggs Washington DC ranges between $70,000 and $80,000 annually, reflecting the importance and scope of the role. Riggs is committed to employee growth and development, offering extensive training and a supportive work environment where employees can excel and advance their careers. This position is based in Washington, DC, providing an exciting opportunity to lead within a landmark hospitality venue in one of the most vibrant cities in the United States.
The position of Assistant General Manager at Silver Lyan within Riggs Hotel Washington DC is a pivotal leadership role that works directly with the General Manager to enhance the operation's performance, culture, and guest experience. This role is deeply strategic, emphasizing the development and nurturing of a high-performing team while ensuring that the operational standards of both the Lyan and Riggs brands are consistently upheld. The Assistant General Manager is entrusted with driving the success metrics across the team and the entire operation, reinforcing a culture of excellence and hospitality.
Key responsibilities include building a strong team through structured training and coaching, conducting regular performance reviews, maintaining an active succession plan, and ensuring new hires are onboarded effectively with clear competency goals within their initial 90 days. The Assistant General Manager also takes a hands-on approach by leading service on the floor multiple times a week, setting standards for guest interaction and operational execution. This role requires a proactive mindset to identify and resolve operational challenges, contribute to the financial health of the outlet by managing labor and supply costs, and ensure daily administrative tasks such as payroll and scheduling are handled promptly and efficiently.
Additionally, this role involves overseeing the planning and execution of private events and buyouts at Silver Lyan and the Dishonesty Bar, ensuring each event meets specifications and budget while delivering seamless service. The Assistant General Manager plays a critical role in brand development and marketing initiatives, including media visits and special promotional activities, to continuously engage and delight guests. Compliance with health, safety, and licensing requirements is strictly maintained, and the Assistant General Manager is expected to foster an inclusive, accountable, and warm service culture within the team.
The compensation for the Assistant General Manager at Riggs Washington DC ranges between $70,000 and $80,000 annually, reflecting the importance and scope of the role. Riggs is committed to employee growth and development, offering extensive training and a supportive work environment where employees can excel and advance their careers. This position is based in Washington, DC, providing an exciting opportunity to lead within a landmark hospitality venue in one of the most vibrant cities in the United States.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum 3 years experience in a similar leadership role
- Demonstrated ability to lead and develop teams
- Strong organizational and multitasking skills
- Excellent problem-solving and decision-making abilities
- Ability to work flexible hours including evenings and weekends
- Strong knowledge of hospitality industry standards
- Valid food safety and alcohol licensing certifications required
- Commitment to delivering outstanding guest service
- Ability to use operational and financial management software
Job Qualifications
- Proven experience in hospitality management
- Strong leadership and team development skills
- Experience in operational and commercial management
- Excellent communication and interpersonal skills
- Ability to lead and inspire diverse teams
- Knowledge of health, safety and licensing regulations
- Skilled in event planning and execution
- Competency in financial and stock control management
- Experience working in high-pressure, dynamic environments
- Ability to maintain high standards under pressure
- Proficient in maintaining operational documentation and procedures
Job Duties
- Build and develop a high-performing team through training and coaching
- Conduct regular performance reviews and maintain documented development goals
- Maintain an active succession map for senior roles
- Deliver structured onboarding programs for new hires
- Track and improve team retention and promotion rates
- Lead service on the floor setting standards for execution and guest interaction
- Partner with GM to maintain and review standard operating procedures
- Resolve operational issues proactively
- Practice forward planning to flex operations with demand
- Contribute to maintaining profitability and hitting labor and cost-of-goods targets
- Own stock control and ordering accuracy
- Maintain daily administrative functions like payroll and scheduling
- Plan and execute buyouts and private events to specification and budget
- Represent the venue in BEO meetings
- Achieve positive post-event client feedback and repeat bookings
- Coordinate front and back of house for seamless event execution
- Drive a service culture built on warmth and personalization
- Participate in marketing and brand-building activities
- Monitor guest sentiment scores and improve them quarterly
- Engage with guests actively resolving complaints
- Communicate regularly with leadership to meet company standards
- Ensure compliance with health, safety and licensing requirements
- Champion culture of hospitality, inclusion, and accountability
Job Criteria
Experience
No experience required
Job Location
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