Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Magnolia, a renowned name in the food and hospitality industry, operates Silos Baking Co. in Waco, Texas, where it specializes in delivering exceptional bakery experiences to guests. Magnolia is widely celebrated for its high-quality baked goods, commitment to craftsmanship, and authentic connection with customers. The company fosters a warm and welcoming atmosphere where guests can enjoy premium bakery products crafted with care. Magnolia’s dedication to excellence extends beyond just food preparation; it emphasizes providing outstanding guest service, maintaining high standards of cleanliness and safety, and cultivating a positive team environment. This dedication has positioned Magnolia as a beloved local and regional bakery destination.
The Bakery Host role at Magnolia is pivotal in upholding the company’s commitment to exceptional food service and guest satisfaction. Based at Silos Baking Co., the Bakery Host is responsible for connecting authentically with guests, ensuring bakery items are prepared, decorated, and distributed to the highest standards, and assisting in other Magnolia Foods business entities as required. Reporting directly to the Assistant Store Manager, this position is designed for individuals who thrive in fast-paced food service environments and possess a strong customer service orientation. The Bakery Host performs crucial duties such as managing cash wrap and point-of-sale operations efficiently, educating guests about menu items, preparing ingredients and baked goods with precision, and adhering to food safety standards to prevent foodborne illnesses. This role requires maintaining composure and a friendly demeanor during busy periods, actively contributing to a team environment, and continuously seeking opportunities to improve service quality and operational efficiency. Moreover, the Bakery Host must communicate effectively with management regarding product status, quality control, and any operational issues, ensuring smooth bakery operations. This position does not have supervisory responsibilities but plays a vital role in representing the Magnolia brand through excellent customer interactions and a commitment to quality. Candidates should be prepared for a dynamic work environment involving food preparation, guest interaction, and teamwork. The role also requires flexibility to work weekends, evenings, holidays, and special events as needed, reflecting Magnolia's customer-centric business model. Overall, the Bakery Host position offers a rewarding opportunity for individuals passionate about bakery arts, dedicated to guest service, and eager to be part of a vibrant team centered around delivering exceptional food experiences.
The Bakery Host role at Magnolia is pivotal in upholding the company’s commitment to exceptional food service and guest satisfaction. Based at Silos Baking Co., the Bakery Host is responsible for connecting authentically with guests, ensuring bakery items are prepared, decorated, and distributed to the highest standards, and assisting in other Magnolia Foods business entities as required. Reporting directly to the Assistant Store Manager, this position is designed for individuals who thrive in fast-paced food service environments and possess a strong customer service orientation. The Bakery Host performs crucial duties such as managing cash wrap and point-of-sale operations efficiently, educating guests about menu items, preparing ingredients and baked goods with precision, and adhering to food safety standards to prevent foodborne illnesses. This role requires maintaining composure and a friendly demeanor during busy periods, actively contributing to a team environment, and continuously seeking opportunities to improve service quality and operational efficiency. Moreover, the Bakery Host must communicate effectively with management regarding product status, quality control, and any operational issues, ensuring smooth bakery operations. This position does not have supervisory responsibilities but plays a vital role in representing the Magnolia brand through excellent customer interactions and a commitment to quality. Candidates should be prepared for a dynamic work environment involving food preparation, guest interaction, and teamwork. The role also requires flexibility to work weekends, evenings, holidays, and special events as needed, reflecting Magnolia's customer-centric business model. Overall, the Bakery Host position offers a rewarding opportunity for individuals passionate about bakery arts, dedicated to guest service, and eager to be part of a vibrant team centered around delivering exceptional food experiences.
Job Requirements
- High school diploma or GED equivalent preferred
- 0-1 years of related work experience preferred
- prior food service or hospitality experience preferred
- food handler's license required upon hire
- availability to work weekends, evenings, special events, and holidays as business needs require
Job Qualifications
- High school diploma or GED equivalent preferred
- 0-1 years of related work experience preferred
- prior food service or hospitality experience preferred
- food handler's license required upon hire
- strong customer service skills
- ability to work effectively in a fast-paced environment
- ability to maintain a pleasant and professional demeanor
- willingness to learn and adapt to new processes and technologies
- proficiency in operating kitchen equipment such as mixers and ovens preferred
Job Duties
- Maintain a calm and friendly demeanor during periods of high volume
- anticipate guest needs and provide exceptional guest service
- perform cash wrap and point of sale duties in an efficient and timely manner
- educate guests by presenting and explaining the menu and answering questions
- prepare and sell food and drink products by following approved recipes, preparation, and cooking or baking techniques
- prepare ingredients for each recipe by chopping, dicing, slicing, washing, and using additional techniques as needed
- handle, prepare, and store food in ways that prevent foodborne illnesses and ensure compliance with all food safety standards
- finish all product to specific visual requirements in accordance with Magnolia standards
- communicate with management regarding status of products, quality control issues, problems with equipment, or unusual conditions
- maintain a clean and safe work environment
- evaluate and modify processes in order to improve efficiency and quality of service
- contribute to a positive team environment, including giving and receiving feedback and assisting in other Silos Foods entities as needed
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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