Marcus Hotels logo

Shuttle Driver

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

retention bonuses
free meal
hotel discounts
Restaurant Discounts
Free parking
Monthly bus pass
Paid Time Off
Holiday pay
Annual Raises
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Options
employee recognition programs
Unlimited referral bonuses

Job Description

Hilton Madison Monona Terrace, a distinguished property within the Marcus Hotels & Resorts portfolio, stands proudly in the vibrant heart of Madison, Wisconsin. Positioned just steps from the Capitol and minutes from the University of Wisconsin-Madison, this hotel is a prominent hub for art, culture, and community engagement. Known for its exceptional service and dynamic atmosphere, Hilton Madison Monona Terrace offers guests a unique blend of comfort, elegance, and convenience. As part of The Marcus Corporation, a reputable company with over 60 years of excellence in hospitality and service, this property reflects a deep commitment to both guests and team members. The company fosters a supportive and inclusive work environment that prizes personal growth, career advancement, and employee well-being.

We are currently seeking a friendly and dependable Van/Shuttle Driver to join our team on a part-time basis with a preference for late-night and overnight availability. The hourly wage for this role ranges from $14 to $16, depending on experience. As a Van/Shuttle Driver at Hilton Madison Monona Terrace, you will play a crucial role in creating a smooth and welcoming arrival experience for our guests. This position is ideal for someone who enjoys engaging with people and takes pride in providing courteous and professional service while ensuring the safe and timely transportation of guests to and from the airport and other local destinations.

In this role, you will be the first point of contact for guests arriving or departing the hotel, setting the tone for their stay with a sincere and warm welcome. Responsibilities extend beyond driving, including assisting guests with their luggage, maintaining the cleanliness and readiness of company vehicles, and occasionally delivering amenities or gifts to guest rooms. You will also collaborate with the Front Office team, supporting hotel operations as needed to ensure a seamless guest experience. The job requires a high level of professionalism, a guest-focused attitude, and the ability to work in a fast-paced environment while maintaining safety and courtesy standards. This opportunity offers not only a chance to be part of a respected hotel brand but also access to benefits such as retention bonuses, meals during shifts, hotel discounts, comprehensive insurance coverage, and career development opportunities within Marcus Hotels & Resorts. Join us and contribute to an extraordinary guest experience in a landmark location, while advancing your career in hospitality.

Job Requirements

  • A valid driver's license and a clean driving record
  • Ability to lift and carry up to 45 lbs and handle luggage and packages safely
  • Ability to stand, walk, bend, and navigate the property throughout your shift
  • Clear communication skills in English both verbal and written
  • A helpful, courteous, and guest-focused attitude

Job Qualifications

  • Previous experience in hospitality or guest service is a plus
  • Clear communication skills in English both verbal and written
  • A helpful, courteous, and guest-focused attitude

Job Duties

  • Greet guests with a sincere, friendly welcome upon arrival and departure
  • Safely drive guests to and from the airport and other local destinations in company vehicles
  • Load, unload, and assist with guest luggage and amenities
  • Maintain a professional image and positive attitude at all times
  • Monitor company vehicle maintenance needs and report issues promptly
  • Deliver gifts or amenities to guest rooms as requested
  • Assist the Front Office team with additional tasks as needed

Job Criteria

Experience

No experience required


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