Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $13.00
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Benefits

Participation in employee ownership program
Instant job offers after interview
Tips including cash and mobile payments
Regular bonus opportunities
Consistent schedules
Medical insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Vacation pay
Paid holidays
training and professional development

Job Description

The Parking Spot is a renowned leader in the near-airport parking industry, boasting more than 25 years of experience and establishing itself as the largest company of its kind in the United States. With over 2,000 dedicated team members spread across more than 40 locations nationwide, The Parking Spot emphasizes superior customer service, operational excellence, and employee ownership. As a privately held company, it offers an Employee Ownership Program that allows team members to share directly in the financial success of the company, fostering a collaborative and inclusive workplace culture. This unique ownership structure not only motivates employees but also enhances the quality of service provided to their guests across the country.

The Parking Spot is currently seeking professional Shuttle Drivers for all shift schedules on a full-time basis. Shuttle Drivers play a pivotal role in the company's operations by providing safe, efficient, and courteous transportation for customers between the parking facilities and airport terminals. This role requires a team member who shares core values centered on teamwork, exceptional customer service, and safety. Working as a Shuttle Driver at The Parking Spot means joining a team that values responsibility and the ability to maintain a strong driving record while delivering outstanding guest experiences.

The role offers a competitive hourly wage starting at $13 per hour, complemented by opportunities for tips via both cash and mobile payments. Additionally, eligible employees may participate in regular bonus programs reflecting their performance and dedication. The company offers consistent scheduling to promote work-life balance and a variety of benefit plans including medical, vision, dental insurance, and 401(k) retirement options for qualifying employees. Paid time off, vacation pay, and paid holidays are also available to those who meet the eligibility criteria. Beyond compensation and benefits, The Parking Spot supports its workforce with comprehensive training and professional development opportunities to encourage career growth and success within the organization.

In this position, Shuttle Drivers are responsible for safely transporting up to 15 passengers at a time to and from airport terminals and designated parking lots. Drivers must conduct thorough pre-trip and post-trip vehicle inspections to ensure safety standards are met. Providing warm, friendly customer service by greeting guests with a smile and assisting with luggage is fundamental to the role, creating a welcoming environment for travelers. Shuttle Drivers must also demonstrate excellent knowledge of airport and parking facility layouts to effectively assist customers and coordinate with team members to optimize service quality. This position may also involve cross-training for additional frontline roles as assigned, allowing for varied and dynamic work experiences.

Candidates must be at least 21 years old with a high school diploma or equivalent and demonstrate the ability to maintain a satisfactory driving record according to The Parking Spot's Employee Handbook. Prior experience in driving or customer service is preferred but not required. Eligible candidates should possess the necessary licenses or badges mandated by relevant authorities to operate commercial vehicles, and be capable of passing required physical examinations in accordance with airport, federal Department of Transportation, or state regulations. Excellent English communication skills are essential for interacting with the public and complying with safety regulations. Additionally, the physical capacity to lift up to 50 pounds, with or without accommodation, is necessary to assist passengers with their luggage.

The Parking Spot is deeply committed to fostering a diverse, inclusive, and equitable workplace where all employees, partners, and customers feel welcomed, supported, and valued. The company actively promotes diversity and works to eliminate discrimination, ensuring that every individual is treated with dignity and respect. Recognizing the power of diversity in the travel industry, The Parking Spot strives to create an environment where all voices are heard and equal opportunities are available to all team members.

Job Requirements

  • Must be at least 21 years of age
  • high school education or equivalent
  • previous driver and/or customer service experience preferred
  • currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
  • currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
  • ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Qualifications

  • Must be at least 21 years of age
  • high school education or equivalent
  • previous driver and/or customer service experience preferred
  • currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
  • currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
  • ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Duties

  • Safely transport up to 15 passengers to and from the airport terminal and TPS parking locations while adhering to all safe driving practices
  • perform the appropriate pre-trip and post-trip inspections
  • greet each customer with a smile, offering to assist with their luggage
  • provide pleasant customer service
  • demonstrate knowledge of the facility and airport terminals
  • cooperate with all team members to provide the best possible service
  • may cross-train for other frontline positions as directed by management
  • comply with all applicable regulations and requirements governing operation of commercial vehicles
  • perform additional duties as reasonably requested by management

Job Criteria

Experience

No experience required


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