
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $21.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
discounted hotel stays
Professional training
Career development opportunities
Employee assistance program
Paid Time Off
Jury duty leave
Bereavement leave
Job Description
The Hilton Garden Inn Gulfport Airport is a notable hospitality establishment located near Gulfport-Biloxi International Airport in Mississippi. As part of the globally recognized Hilton brand and managed by Commonwealth Hotels, a leader in hospitality management since 1986, the hotel offers guests convenient access to prominent local attractions such as the white sandy beaches of the Mississippi Gulf Coast and the Mississippi Aquarium. The hotel prides itself on a strong team-oriented environment where associates are integral to the delivery of exceptional guest experiences. With a 4.5-star rating and ranked number 4 out of 30 hotels in the area on TripAdvisor, Hilton Garden Inn Gulfport Airport exemplifies commitment to quality service and professional excellence. The establishment features an on-site restaurant renowned for serving the "Best Burger" on the Coast, showcasing their focus on remarkable culinary offerings alongside premium accommodations. Associate benefits at the Hilton Garden Inn include comprehensive training, career development opportunities, competitive wages, discounted hotel stays, and a supportive work environment that fosters professional growth.
The role of Hotel Shuttle Van Driver at Hilton Garden Inn Gulfport Airport is a vital position responsible for providing efficient and safe transportation services for hotel guests. This position supports the hotel's commitment to outstanding guest service by transporting passengers to and from the airport, local attractions, business centers, and other designated destinations. The driver acts as the first point of contact for guests arriving at or departing from the hotel via the shuttle service and plays a key role in representing the Hilton brand. Duties include greeting guests warmly, assisting with luggage, maintaining the vehicle in good condition, adhering strictly to safety regulations, communicating effectively with hotel staff, and ensuring punctual and reliable shuttle operations. The driver is also expected to handle emergency situations professionally and maintain accurate records of trips and vehicle maintenance. This role demands excellent customer service skills, time management, and the ability to work flexibly during weekends and holidays. Candidates can expect an encouraging workplace that rewards excellence and offers room for career advancement. Additional employee support includes access to an employee assistance program and paid leaves, contributing to a balanced and positive work life.
The role of Hotel Shuttle Van Driver at Hilton Garden Inn Gulfport Airport is a vital position responsible for providing efficient and safe transportation services for hotel guests. This position supports the hotel's commitment to outstanding guest service by transporting passengers to and from the airport, local attractions, business centers, and other designated destinations. The driver acts as the first point of contact for guests arriving at or departing from the hotel via the shuttle service and plays a key role in representing the Hilton brand. Duties include greeting guests warmly, assisting with luggage, maintaining the vehicle in good condition, adhering strictly to safety regulations, communicating effectively with hotel staff, and ensuring punctual and reliable shuttle operations. The driver is also expected to handle emergency situations professionally and maintain accurate records of trips and vehicle maintenance. This role demands excellent customer service skills, time management, and the ability to work flexibly during weekends and holidays. Candidates can expect an encouraging workplace that rewards excellence and offers room for career advancement. Additional employee support includes access to an employee assistance program and paid leaves, contributing to a balanced and positive work life.
Job Requirements
- Valid driver’s license appropriate for the type of vehicle (e.g., Class C or CDL if driving larger vans or buses)
- Clean driving record with no recent traffic violations, accidents, or driving-related criminal offenses
- High school diploma or equivalent
- Demonstrated strong customer service skills
- Exceptional time management and organizational abilities
- Excellent communication and interpersonal skills
- Flexibility to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Demonstrated customer service skills with a strong focus on guest satisfaction
- Excellent communication and interpersonal skills
- Ability to manage time effectively and stay organized in a fast-paced environment
- Experience in driving with a clean driving record
- Ability to handle emergencies calmly and professionally
- Flexibility to work weekends and holidays
Job Duties
- Provide a safe and timely shuttle service to guests, transporting them to airports, attractions, business centers, or other designated locations
- Assist with loading and unloading luggage as needed
- Greet guests warmly, provide information about the local area, and answer questions about hotel services and amenities
- Address and resolve any guest concerns or special requests during transit
- Inspect the vehicle before and after each trip to ensure it is clean, well-maintained, and in good working condition
- Report any mechanical issues or damage promptly and schedule regular maintenance or repairs
- Follow all traffic laws and safety regulations to ensure passenger safety
- Maintain a valid driver’s license and any required certifications
- Log trip details, including mileage, destinations, and passenger counts
- Keep records of maintenance schedules and fuel expenses if required
- Communicate with the front desk to coordinate shuttle schedules and guest pickups
- Adapt to changes in guest schedules or special transportation requests
- Ensure the shuttle vehicle is clean, organized, and stocked with any amenities
- Maintain a professional appearance and provide a friendly, welcoming experience for guests
- Be prepared to handle emergencies or unexpected situations in a calm and professional manner
- Act as a brand ambassador by promoting the hotel’s services and offerings during interactions with guests
- Provide local insights and recommendations to enhance the guest experience
- Ensure timely pick-ups and drop-offs according to the schedule, avoiding unnecessary delays
Job Criteria
Experience
No experience required
Job Location
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