Shuttle Driver

Irving, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Exact $13.00

Work Schedule

On-call

Benefits

Employee ownership program

Instant offers

Tips

Bonus opportunities

Consistent schedules

Medical insurance

Vision Insurance

Dental Insurance

401k plan benefits

Paid Time Off

Vacation pay

Paid holidays

Training and professional development opportunities

Job Description

The Parking Spot is a premier parking service provider and the largest near-airport parking company in the United States, with over 25 years of experience in the industry. Boasting a robust network of more than 40 locations nationwide and a dedicated workforce of over 2,000 team members, The Parking Spot prioritizes exceptional customer service and convenience for travelers. The company uniquely distinguishes itself through an Employee Ownership Program, which allows every team member to have a financial stake in the company's success. This ownership culture fosters a strong sense of pride, commitment, and collaboration among employees, encouraging them to deliver top-quality service to guests across the country. The Parking Spot operates in the travel and transportation sector and is committed to diversity, equity, and inclusion, cultivating a welcoming and supportive environment for employees, partners, and customers alike.

The role of the Shuttle Driver (Non-CDL) at The Parking Spot is pivotal to their operations by ensuring the safe and courteous transportation of customers between parking facilities and airport terminals. This position offers various flexible shifts, including morning, afternoon, evening, and on-call opportunities, catering to individuals seeking part-time or full-time employment. Shuttle Drivers at The Parking Spot enjoy a competitive pay rate starting at $13 per hour, augmented with tips (both cash and mobile) and regular bonus opportunities, making it an attractive offering within the transportation industry.

This role involves responsibility for safely shuttling up to 15 passengers, performing pre- and post-trip vehicle inspections, and delivering a positive customer experience through friendly interactions and assistance with luggage. Successfully navigating and demonstrating knowledge of airport and parking facility layouts is essential, as is cooperating seamlessly with team members to achieve the highest service standards. The company values candidates who are professional, courteous, dependable, and eager to contribute to a team-focused culture. Additionally, the position offers a pathway for growth and cross-training in other frontline roles, emphasizing continual professional development.

Job Requirements

Must be at least 21 years of age
High school education or equivalent
Previous driver and/or customer service experience preferred
Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
Currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Qualifications

Must be at least 21 years of age
High school education or equivalent
Previous driver and/or customer service experience preferred
Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
Currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Duties

Safely transport up to 15 passengers to and from the airport terminal and TPS parking locations while adhering to all safe driving practices
Perform the appropriate pre-trip and post-trip inspections
Greet each customer with a smile, offering to assist with their luggage
Provide pleasant customer service
Demonstrate knowledge of the facility and airport terminals
Cooperate with all team members to provide the best possible service
May cross-train for other frontline positions as directed by management
Comply with all applicable regulations and requirements governing operation of commercial vehicles
Perform additional duties as reasonably requested by Management