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Shuttle Driver

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.29
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Benefits

Employee ownership program
Instant offers
Tips (cash and mobile)
Bonus opportunities
Consistent schedules
Medical insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid Time Off
Vacation pay
Paid holidays
Training and Development

Job Description

The Parking Spot is a leading company in the near-airport parking industry with over 25 years of experience providing exceptional service to customers across the United States. With more than 2,000 team members operating at over 40 locations nationwide, The Parking Spot has established itself as the largest near-airport parking company in the country. The company is dedicated to employee ownership, offering a unique Employee Ownership Program that gives every team member a direct financial stake in the company's success. This approach fosters a culture of inclusion, teamwork, and shared purpose, where each employee plays a vital role in delivering outstanding customer experiences.

As a full-time Shuttle Driver (Non-CDL) at The Parking Spot, you will be an integral part of the company’s operation, providing safe and courteous transportation of customers between the parking facilities and airport terminals. The role offers a competitive hourly wage of $19.29 plus tips, including both cash and mobile tipping options, along with consistent schedules and regular bonus opportunities. Eligible employees can also benefit from medical, vision, dental, and 401(k) plans, paid time off, vacation pay, paid holidays, and various professional development opportunities.

The shuttle driver position is pivotal in ensuring that guests experience seamless and dependable transportation during their travels. Drivers will safely transport up to 15 passengers while adhering to all safety and operational regulations. The role demands excellent customer service skills as drivers greet customers with a smile and assist with luggage, contributing to a positive overall impression of the company. In addition to driving duties, shuttle drivers perform pre-trip and post-trip vehicle inspections to maintain safety standards and comply with federal, state, and airport regulations. Cooperation with team members and the company’s commitment to high service standards are essential components of this role.

The Parking Spot values diversity, equity, and inclusion, recognizing that bringing together individuals from various backgrounds enhances team strength and customer satisfaction. The company is committed to fostering a diverse and welcoming workplace where all employees are supported and valued. The hiring process encourages standout candidates to receive instant conditional offers, reflecting the company’s proactive approach to recruitment.

This opportunity not only offers financial rewards through competitive pay and bonuses but also provides a chance to be part of a company that celebrates its employees and shares its success through an innovative ownership program. If you are passionate about safety, excellent customer service, and working in a fast-paced, customer-focused environment, The Parking Spot invites you to apply and become part of a dynamic team that takes pride in delivering top-notch service in the travel industry.

Job Requirements

  • Must be at least 21 years of age
  • High school education or equivalent
  • Previous driver and/or customer service experience preferred
  • Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
  • Currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • Can read and speak the English language sufficiently to converse with the general public, understand highway traffic signs and signals, respond to official inquiries, and make entries on reports and records in compliance with DOT regulations
  • Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Qualifications

  • Must be at least 21 years of age
  • High school education or equivalent
  • Previous driver and/or customer service experience preferred
  • Currently holds and is able to maintain a satisfactory driving record in accordance with the Employee Handbook
  • Currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • Can read and speak the English language sufficiently to converse with the general public, understand highway traffic signs and signals, respond to official inquiries, and make entries on reports and records in compliance with DOT regulations
  • Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Duties

  • Safely transport up to 15 passengers to and from the airport terminal and parking locations while adhering to all safe driving practices
  • Perform the appropriate pre-trip and post-trip inspections
  • Greet each customer with a smile, offering to assist with their luggage
  • Provide pleasant customer service
  • Demonstrate knowledge of the facility and airport terminals
  • Cooperate with all team members to provide the best possible service
  • May cross-train for other frontline positions as directed by management
  • Comply with all applicable regulations and requirements governing operation of commercial vehicles
  • Perform additional duties as reasonably requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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