Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $13.00
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Benefits

Employee ownership program
Instant offers
Tips – cash and mobile
Bonus opportunities
Consistent schedules
Medical insurance
Vision Insurance
Dental Insurance
401(k)
Paid Time Off
Vacation pay
Paid holidays
Training and Development

Job Description

The Parking Spot is a well-established company with over 25 years of experience in the parking industry. As the largest near-airport parking company in the United States, it boasts a strong presence with more than 2,000 dedicated team members across 40 locations nationwide. The company prides itself on its exceptional service, driven by its unique Employee Ownership Program that allows every team member to financially benefit from the company’s success. This culture of ownership fosters a collaborative environment where every employee feels valued and motivated to deliver outstanding customer experiences. The Parking Spot is committed to diversity, inclusion, and equity, actively creating an environment where all individuals are respected and valued. Emphasizing professional development and reliable schedules, the company also offers comprehensive benefits to eligible employees, reinforcing its commitment to employee well-being and growth.

The role of Shuttle Driver (Non-CDL) at The Parking Spot is a vital position focused on ensuring the safe, courteous, and efficient transportation of customers between the parking facilities and airport terminals. This full-time position covers all shifts and offers a competitive pay rate of $13 per hour, along with the opportunity to earn tips through both cash and mobile methods and eligibility for regular bonus incentives. Shuttle Drivers are front-line representatives of the company, tasked with delivering exceptional customer service, maintaining safety standards, and supporting seamless operations. Key responsibilities include inspecting vehicles, assisting passengers with luggage, and demonstrating thorough knowledge of the parking facilities and airport terminals. Additionally, employees may cross-train for other frontline roles, providing opportunities to expand their skill set and grow within the company. The Parking Spot supports its drivers with ongoing training and professional development while promoting a positive and inclusive workplace where teamwork is paramount. If you are a dependable individual with a passion for customer service and safety, this role offers a rewarding career path within a respected and employee-focused organization.

Job Requirements

  • Must be at least 21 years of age
  • High school education or equivalent
  • Previous driver and/or customer service experience preferred
  • Currently holds and is able to maintain a satisfactory driving record in accordance with the employee handbook
  • Currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
  • Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Qualifications

  • Must be at least 21 years of age
  • High school education or equivalent
  • Previous driver and/or customer service experience preferred
  • Currently holds and is able to maintain a satisfactory driving record in accordance with the employee handbook
  • Currently holds the applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • Can read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records in compliance with the DOT regulations that require these skills
  • Ability to safely lift up to 50 pounds to assist with luggage with or without an accommodation

Job Duties

  • Safely transport up to 15 passengers to and from the airport terminal and TPS parking locations while adhering to all safe driving practices
  • Perform the appropriate pre-trip and post-trip inspections
  • Greet each customer with a smile, offering to assist with their luggage
  • Provide pleasant customer service
  • Demonstrate knowledge of the facility and airport terminals
  • Cooperate with all team members to provide the best possible service
  • May cross-train for other frontline positions as directed by management
  • Comply with all applicable regulations and requirements governing operation of commercial vehicles
  • Perform additional duties as reasonably requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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