Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
Life insurance

Job Description

Stonebridge is a renowned hospitality company dedicated to providing exceptional guest experiences through its diverse range of services and accommodations. With a reputation for excellence, Stonebridge values professionalism, safety, and customer satisfaction to ensure that every guest feels welcome and cared for during their stay. The company operates in the hospitality sector, focusing on delivering high-quality transportation services alongside comprehensive lodging options. The role of Van Driver plays a significant part in this endeavor, as it directly impacts the convenience and comfort of guests and associates by facilitating their smooth transit between the hotel and nearby locations.

The Van Driver position at Stonebridge in Austin, Texas, is offered as a flexible employment opportunity which can be part-time, full-time, seasonal, or on-call, making it ideal for a wide range of applicants seeking adaptable work schedules. This role reports to the Transportation Manager or Front Desk Manager and requires the driver to demonstrate a commitment to safety, professionalism, and courteous service. While the salary or hourly rate is dependent on experience and company standards, Stonebridge encourages qualified candidates with relevant experience to apply to join its vibrant team.

The primary function of the Van Driver is to transport guests and associates safely, efficiently, and courteously, upholding the company’s standards for guest services. The driver is responsible for adhering strictly to safety protocols and traffic laws, ensuring that all transportation is conducted in a secure manner. Beyond driving, the role includes assisting passengers with boarding, exiting, and handling their luggage, which requires attentiveness and care to provide a seamless guest experience. Maintaining the cleanliness and operational condition of the vehicle is essential, with the driver executing daily vehicle inspections and reporting any issues promptly to management.

Effective communication is another critical aspect of the Van Driver’s duties. The driver interacts with hotel staff and guests via two-way radios and personal communication, maintaining a friendly and professional demeanor. Providing guests with information about the hotel and local attractions adds an additional layer of personalized service, enriching the guest experience further. The Van Driver is also tasked with record-keeping duties such as completing shuttle activity logs and reports accurately and promptly.

In addition to these core responsibilities, the Van Driver may assist with other hotel duties such as delivering guest items or performing bell services, contributing to the overall operational efficiency of the hotel. The position demands a high standard of personal appearance and grooming to align with the hotel's professional dress code. Stonebridge recognizes the importance of accommodating individuals with disabilities and provides reasonable accommodations to ensure all qualified applicants have equal employment opportunities.

The Van Driver role is based primarily outdoors, with work subjected to various weather conditions, including heat, cold, and precipitation. Physical demands include frequent standing, walking, sitting, lifting up to 60 pounds, and pushing or pulling up to 120 pounds. Flexibility in schedule is a must, as weekend, evening, and holiday availability is required to meet guest needs. The exposure to moderate noise levels is consistent with an outdoor transportation environment.

Stonebridge emphasizes a workplace culture built on equality and respect, fostering an inclusive environment free from discrimination based on race, religion, gender, age, disability, or any protected class. Interested candidates should possess a valid driver's license with a clean driving record, knowledge of local routes, strong customer service skills, and the ability to operate a Point of Sale (POS) system. Candidates must be at least 21 years old, aligning with insurance requirements.

Overall, the Van Driver role at Stonebridge offers an excellent opportunity for individuals looking to join a reputable company in the hospitality industry, delivering essential transportation services that enhance the guest experience. With the added advantage of comprehensive benefits and a supportive work environment, Stonebridge stands out as an employer of choice for transportation professionals seeking rewarding careers.

Job Requirements

  • 3 to 6 months of related experience
  • Valid driver’s license with a clean driving record
  • Knowledge of local roads highways and points of interest
  • Ability to follow safety procedures and traffic laws
  • Strong communication and customer service skills
  • Ability to operate a point of sale (POS) system
  • Must be at least 21 years old
  • Ability to lift and carry up to 60 lbs
  • Ability to push or pull up to 120 lbs
  • Availability for weekends evenings and holidays

Job Qualifications

  • 3 to 6 months of related experience
  • Valid driver’s license with a clean driving record
  • Knowledge of local roads highways and points of interest
  • Ability to follow safety procedures and traffic laws
  • Strong communication and customer service skills to interact with guests and hotel staff
  • Ability to operate a Point of Sale (POS) system for logging and tracking purposes
  • Must be at least 21 years old for insurance purposes

Job Duties

  • Transport guests and associates to and from the hotel and nearby locations adhering to all traffic rules and regulations
  • Assist passengers with boarding exiting and handling luggage ensuring a safe and courteous experience
  • Maintain the cleanliness and operational condition of the van completing daily inspections and maintenance logs
  • Communicate with hotel staff and guests via two-way radio and in person providing friendly and professional service
  • Greet and acknowledge guests providing information about the hotel and local attractions as needed
  • Follow safety protocols including wearing seat belts and following all traffic laws
  • Monitor and report any vehicle issues or necessary repairs to the supervisor
  • Ensure accurate and timely completion of shuttle activity logs and reports
  • Assist with other hotel duties as needed such as delivering guest items or performing bell services
  • Maintain high standards of personal appearance and grooming in compliance with the hotel dress code

Job Criteria

Experience

Entry Level (1-2 years)


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