Showroom Manager

Ferguson Enterprises, LLC, established in 1953, is a leading provider of quality supplies catering to various industries including commercial, mechanical, facilities supply, fire and fabrication, HVAC, industrial, residential trade, residential building, remodel, waterworks, and residential digital commerce sectors. With a strong presence marked by approximately 1,700 locations and a workforce of around 36,000 associates, Ferguson operates as a Fortune 500 company committed to building better infrastructure, homes, and businesses. The company's culture promotes collaboration, innovation, and continuous improvement to simplify and successfully deliver complex projects for its customers and communities. Ferguson prides itself on offering best-in-class products, superior service, and extensive capabilities, fostering a meaningful career environment where associates are encouraged to grow professionally while making impactful contributions to their industries and communities.

The position available is for a Showroom Manager located in the Pittsburgh, PA Bath, Kitchen & Lighting Showroom. Reporting directly to the General Manager, the Showroom Manager will oversee a spacious 15,000 square foot showroom. This role entails direct supervision of a customer service team consisting of 6 to 10 associates and requires close collaboration with senior management personnel to ensure efficient showroom operations. The Showroom Manager’s responsibilities encompass managing showroom displays, the clearance center, driving revenue growth, enhancing profit margins, and meeting budget targets while implementing process improvements.

This leadership role demands active involvement in hiring, mentoring, training, scheduling, and developing goals and expectations for the showroom team. The manager will handle the day-to-day flow of showroom traffic, interacting with a broad range of customers and selling an array of products including lighting fixtures, appliances, and high-end bathroom and kitchen fixtures. Budgeting and expense oversight are vital components of the role, along with maintaining robust relationships with suppliers and addressing customer concerns promptly and effectively.

The Showroom Manager will also represent Ferguson at industry events and meetings, strengthening the company’s presence and reputation within the local market. Ideal candidates will possess a minimum of three years of sales leadership experience, robust customer service skills, and a proven history of driving process improvements and efficiencies. Excellent communication, decision-making skills, and the ability to manage time and people across multiple departments are critical. Experience in plumbing fixtures, lighting, or appliance retail sales is desirable but not mandatory.

Ferguson's commitment to associate well-being extends beyond the workplace, offering a comprehensive benefits package that supports mental, physical, and financial health. The benefits include health, dental, vision insurance, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, and community involvement opportunities. The role offers a competitive salary ranging between $4,124.70 and $9,075.00 monthly for salaried employees and is eligible for bonus or incentive plans. Ferguson is committed to equal employment opportunity and complies with all related wage regulations and anti-discrimination laws.