Showroom Maintenance and Warehouse Associate
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Day Shifts
Fixed Shifts
Benefits
Profit sharing
Job Description
Factory Direct Enterprises LLC (FDE) proudly represents Ashley, the number one selling furniture brand globally and the leading retailer of furniture and bedding in the United States. Recognized for its commitment to excellence, Ashley is known for delivering quality furnishings and exceptional customer service. The company embraces a culture of growth, recognition, and continuous improvement, making it an outstanding place to work. It has been honored by Furniture Today as one of the Best Places to Work in Furniture for 2025, reflecting its dedication to supporting its team members through competitive pay, a strong organizational culture, comprehensive benefits, and valuable growth opportunities.
At FDE and Ashley, employees experience a culture where recognition and personal development are paramount. Various programs such as Employee Surveys, Ashley Cares initiatives, and financial wellness offerings underline the company's commitment to its employees and communities. These initiatives include Hope to Dream, which donates beds to children in need; Give a Day, offering paid volunteer time; and SmartDollar, a free financial wellness program. Additional support systems address grief care, hospital visits, stress management, and financial assistance, promoting overall wellness and work-life balance.
The role of Showroom Maintenance & Warehouse Associate (SMWA) is essential to ensuring a pristine, safe, and well-organized environment across multiple store locations. This part-time position, offering $18 to $20 per hour, involves maintaining showrooms, warehouses, and surrounding areas to the highest standards. The SMWA is vital in supporting the company's merchandising and warehouse operations, including receiving and assembling furniture, performing minor repairs, and collaborating with the visual team. This role demands a high level of physical activity, attention to detail, and a commitment to creating a positive guest experience.
SMWAs help maintain cleanliness, handle inventory carefully, perform custodian duties such as dusting and vacuuming, and assist with store upgrades including painting and minor facility maintenance. The position requires working efficiently in a fast-paced team environment and independently when necessary, and it offers the opportunity to participate in special events like VIP nights and Grand Openings. Additionally, the role includes eligibility for the FDE G3 Profit-Sharing Program, rewarding employees based on company and store performance, reflecting the collaborative nature of the workplace.
Expectations include scheduling flexibility with 20 to 30 hours per week, overtime during peak periods, and occasional travel to support regional stores or new openings. The job requires the ability to lift heavy furniture, stand for long periods, and provide courteous service to guests. The SMWA plays a crucial part in ensuring that each guest experiences a seamless and enjoyable visit. This opportunity is ideal for those seeking a dynamic and rewarding role in a well-established furniture retail environment with clear avenues for advancement and ongoing support.
At FDE and Ashley, employees experience a culture where recognition and personal development are paramount. Various programs such as Employee Surveys, Ashley Cares initiatives, and financial wellness offerings underline the company's commitment to its employees and communities. These initiatives include Hope to Dream, which donates beds to children in need; Give a Day, offering paid volunteer time; and SmartDollar, a free financial wellness program. Additional support systems address grief care, hospital visits, stress management, and financial assistance, promoting overall wellness and work-life balance.
The role of Showroom Maintenance & Warehouse Associate (SMWA) is essential to ensuring a pristine, safe, and well-organized environment across multiple store locations. This part-time position, offering $18 to $20 per hour, involves maintaining showrooms, warehouses, and surrounding areas to the highest standards. The SMWA is vital in supporting the company's merchandising and warehouse operations, including receiving and assembling furniture, performing minor repairs, and collaborating with the visual team. This role demands a high level of physical activity, attention to detail, and a commitment to creating a positive guest experience.
SMWAs help maintain cleanliness, handle inventory carefully, perform custodian duties such as dusting and vacuuming, and assist with store upgrades including painting and minor facility maintenance. The position requires working efficiently in a fast-paced team environment and independently when necessary, and it offers the opportunity to participate in special events like VIP nights and Grand Openings. Additionally, the role includes eligibility for the FDE G3 Profit-Sharing Program, rewarding employees based on company and store performance, reflecting the collaborative nature of the workplace.
Expectations include scheduling flexibility with 20 to 30 hours per week, overtime during peak periods, and occasional travel to support regional stores or new openings. The job requires the ability to lift heavy furniture, stand for long periods, and provide courteous service to guests. The SMWA plays a crucial part in ensuring that each guest experiences a seamless and enjoyable visit. This opportunity is ideal for those seeking a dynamic and rewarding role in a well-established furniture retail environment with clear avenues for advancement and ongoing support.
Job Requirements
- High school diploma or GED
- Prior warehouse experience preferred
- Minimum 1 year of maintenance and warehouse experience in receiving and assembling furniture
- Strong attention to detail, time management, and organizational skills
- Ability to read, understand, and follow instructions
- Ability to work independently and in a fast-paced team environment
- Ability to lift, lower, push, or pull furniture over 100 lbs
- Ability to stand for extended periods
- Neat, clean, and professional appearance
- High level of courtesy in serving guests
- Troubleshooting skills for resolving customer service issues
Job Qualifications
- High school diploma or GED
- Minimum 1 year of maintenance and warehouse experience in receiving and assembling furniture
- Strong attention to detail, time management, and organizational skills
- Ability to read, understand, and follow instructions
- Ability to work independently and in a fast-paced team environment
- Ability to lift, lower, push, or pull furniture over 100 lbs
- Ability to stand for extended periods
- Neat, clean, and professional appearance
- High level of courtesy in serving guests
- Troubleshooting skills for resolving customer service issues
Job Duties
- Maintain cleanliness of interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc
- Perform dusting, vacuuming, custodial work, and trash removal
- Receive and process products from trucks, handling all products with care
- Assemble furniture using work instructions and various tools, following quality and safety guidelines
- Inspect in-store furniture for damage and perform repairs/restoration as needed
- Ensure proper care in the use and maintenance of equipment and supplies, promoting workplace safety
- Maintain an organized and clean warehouse to optimize space utilization
- Perform facilities maintenance tasks, including minor plumbing repairs and carpentry updates
- Paint showroom walls for presentations, store upgrades, and upkeep
- Collaborate with the Visual Team to ensure the showroom meets visual merchandising standards
- Maintain showroom track lighting for optimal product presentation
- Participate in product placement, preparation for floor moves, and store sales events
- Create a positive, seamless guest pick-up experience by verifying order details and following SOPs
- Resolve guest concerns with collaborative and effective communication
- Support management in maximizing special events, such as VIP nights and Grand Openings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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