Showroom Concierge (Part-Time) in Chicago

Proper Cloth is a premier menswear company renowned for its commitment to delivering extraordinary shopping experiences through its innovative showrooms. Specializing in custom tailored clothing, Proper Cloth combines sophisticated craftsmanship with modern technology to redefine menswear shopping. The company prides itself on creating luxurious, customer-centric environments across its locations, where the focus is on fitting, style, and personalized service. Proper Cloth's new showroom in Chicago is designed to maintain a blend of fast-paced energy and upscale ambiance, ensuring every customer receives exceptional treatment and attention. This position is part-time and offers a competitive hourly wage of $30.00 per hour, coupled with additional benefits to enhance the work experience.

As the Part-Time Showroom Concierge for the Chicago location, you will be the welcoming face and primary point of contact for clients visiting the showroom. This role is vital in bridging customers with the showroom's dedicated Client Advisors to facilitate a seamless and luxurious shopping journey. Your responsibilities will include greeting and checking in customers with warmth and professionalism, managing appointment schedules with efficiency, responding to showroom inquiries via phone, and processing returns. You will also oversee tailoring services and ensure the showroom's standards of appearance and presentation are consistently upheld.

In addition to front-facing tasks, the role demands a thorough understanding of Proper Cloth's product line, including fabrics, shirts, casual pants, and tailored garments, to answer customer questions knowledgeably and guide them through their choices. The ideal candidate will embody the mission and values of Proper Cloth—exhibiting professionalism, fostering positive team interactions, and embracing feedback to grow with the company. Weekend availability is required, reflecting the showroom's operational hours and customer needs.

This position is perfect for individuals passionate about providing luxury customer service in a vibrant retail setting, who desire to contribute to a culture of craftsmanship and excellence in menswear. Proper Cloth values individuals who present themselves professionally, collaborate well with others, and are eager to represent a dynamic and evolving brand dedicated to superior client experiences. Candidates are encouraged to apply by submitting a thoughtful resume and cover letter that clearly outline relevant experience and alignment with Proper Cloth's service standards and culture. Joining Proper Cloth means becoming part of a forward-thinking team intent on pushing the boundaries of menswear through personalized, high quality customer care and innovative retail experiences.