Grand Sierra Resort and Casino logo

Showroom Cocktail Server - On Call

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
training programs

Job Description

The hiring company is a dynamic hospitality establishment known for delivering exceptional guest experiences in a vibrant and professional environment. As a cocktail server, you will play a pivotal role in enhancing the ambiance and guest satisfaction by providing impeccable service. This company takes pride in maintaining high standards of cleanliness, hospitality, and professionalism throughout its operations, ensuring that all guests receive timely and courteous cocktail service. Known for its commitment to employee development and guest-centric service models, the business fosters a culture where staff are empowered to contribute positively to the guest experience and professional growth is encouraged. With a vibrant bar scene that demands quick yet precise service, the role of cocktail server is both challenging and rewarding, allowing individuals to showcase their communication skills, attention to detail, and guest engagement strategies.

This is a full-time position where the cocktail server is responsible for providing professional cocktail service to all guests, ensuring every interaction is friendly, efficient, and welcoming. The role requires a proactive approach to managing orders, promoting drink selections ranging from call to premium brands, and delivering these beverages with proper garnishes to enhance the guest experience. Maintaining the cleanliness and sanitation of the bar and guest areas is critical to upholding the establishment's reputation and health standards. Additionally, cocktail servers are expected to have an in-depth knowledge of the menu and participate actively in promoting special events and company activities to guests. The position also demands excellent communication skills for responding to guest inquiries and working collaboratively with colleagues. Overall, the cocktail server significantly contributes to creating a lively and hospitable environment that encourages repeat patronage and positive word-of-mouth. This role requires candidates to be at least 21 years old, have relevant alcohol awareness certification, and demonstrate physical stamina for tasks involving considerable standing, walking, and manual dexterity over extended periods. Flexible availability including nights, weekends, and holidays is essential to meet business needs. This position offers competitive pay in line with industry standards and opportunities for tips, making it a financially rewarding career path for motivated individuals passionate about hospitality and guest service excellence.

Job Requirements

  • Must be at least 21 years of age
  • Must have appropriate alcohol awareness card
  • Flexible to work all shifts including holidays, nights, and weekends as business needs dictate
  • Must be able to stand, walk, reach overhead, bend, crouch, kneel, and balance during shifts
  • Must be able to lift/carry up to 25lbs occasionally
  • Must have good finger dexterity and vision abilities including distance, depth perception, and color vision

Job Qualifications

  • Minimum one year experience as a cocktail server or restaurant server experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
  • Ability to read, write, and perform complex math
  • Ability to follow instructions and use independent judgment
  • Strong problem-solving skills
  • Excellent memorization and coordination abilities

Job Duties

  • Provide proper and professional cocktail service to all guests in a friendly, courteous, and timely manner resulting in guest satisfaction
  • Promote and document orders for drinks, reciting selections of all call and premium brands as requested, pass on order to bartender, properly garnish and deliver to guest in a timely manner
  • Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc
  • Maintain proper and adequate set-up of bar on a daily basis, before, after and during shift
  • Listen and respond to guest inquiries using a positive, clear speaking voice
  • Interact with co-workers and guests in a professional and polite manner
  • Any other duties as assigned within the scope of this position

Job Criteria

Experience

Mid Level (3-7 years)


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