Shore Excursions Manager

Margaritaville at Sea is a vibrant and growing company specializing in delivering unique and memorable cruise experiences that capture the essence of the laid-back Margaritaville lifestyle. As part of their commitment to exceptional guest experiences, Margaritaville at Sea fosters a strong company culture built on core values including integrity, respect, responsibility, and continuous improvement. These core cultural essentials not only guide the behavior and decisions of every team member but also unite the crew and staff toward achieving a shared vision of success while providing a warm and welcoming environment for both guests and employees. The company operates in the cruise industry, focusing on providing outstanding service and innovative programming throughout their vibrant fleet.

The Shore Excursions Manager role at Margaritaville at Sea is a strategic and hands-on position that serves as a critical link between corporate management and shipboard teams. The role is responsible for overseeing all aspects of the planning, delivery, and performance of shore excursion programs fleet-wide. This position demands an experienced professional capable of managing vendor relationships, optimizing excursion offers, driving sales, and ensuring the highest standards for safety and guest satisfaction are consistently met. The Shore Excursions Manager is instrumental in orchestrating seamless shore excursion operations, coordinating logistics at various ports of call, and enhancing the overall guest experience through unique and memorable destination activities.

This position not only involves managing daily operational aspects but also requires strategic oversight, including revenue growth initiatives through effective pricing strategies and product development. Leadership responsibilities extend to training and supporting on-board shore excursion teams, ensuring they perform at peak levels and embody the values and standards of Margaritaville at Sea. The Shore Excursions Manager must also collaborate cross-functionally with marketing, operations, and guest services teams to promote excursions and maintain alignment with company goals.

Additional job features include travel requirements of approximately 25 percent, a work environment predominantly climate controlled with minimal safety risks, and an in-person office presence based in Orlando. The company offers a comprehensive rewards package that extends beyond base salary, including medical, dental, and vision plans, mental health resources, a 401(k) plan with company match, generous paid time off, and exclusive benefits such as complementary cruises and discounts for employees and their families.

This opportunity is ideal for a driven, guest-focused professional with demonstrated success in managing high-quality excursion programs, vendor relations, and revenue performance. Margaritaville at Sea encourages applicants who value integrity, ethical conduct, and collaboration to join their team and contribute to a culture that strives to be better than the rest while delivering exceptional, memorable guest experiences every time.