ShopRite - Front End Runner (Thompson East) Salary Range $17.50 - $17.50/hr
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Training and Development
Job Description
ShopRite is a well-established supermarket chain known for its commitment to customer service, quality products, and community involvement. As part of the Wakefern Food Corporation, ShopRite operates numerous stores across the Northeastern United States, offering fresh groceries, household essentials, and customer-focused convenience. The company’s mission emphasizes caring deeply about people, helping them to eat well and be happy, which is reflected in every aspect of its operations. Dedicated to providing an exceptional shopping experience, ShopRite integrates safety, friendliness, presentation, and efficiency as core service priorities guiding daily decisions and business success.
The Front End Runner position at ShopRite plays a crucial role in delivering outstanding customer experiences at the point of sale. This employment opportunity is typically full-time or part-time depending on store needs, and it involves direct interaction with customers to ensure a smooth, efficient, and friendly checkout process. Front End Runners are responsible for accurate scanning, pricing, and bagging of products while handling various payment methods including cash, credit, checks, and vouchers. Attention to detail and adherence to company policies for cash handling and register operations are essential to maintain cash integrity and store standards.
This role requires physical stamina as the associate will stand, walk, bend, twist, reach, push, pull, and regularly lift up to 25 pounds, occasionally lifting up to 50 pounds while maintaining a clean and safe work environment. The position demands proficiency in reading, writing, and understanding English, basic math skills, and the ability to work cooperatively within a team and with customers in a friendly, helpful manner. Working conditions may vary with exposure to different temperatures, cleaning agents, and dust while handling fresh, dried, or processed products. The Front End Runner also contributes to inventory control by sorting returns and damaged goods according to company procedures and promoting charitable initiatives at the checkout.
As a key frontline team member, the Front End Runner enforces ShopRite’s service priorities by maintaining excellent customer service levels, efficient register operation, and adherence to all company safety and compliance regulations including local, state, and federal laws related to retail operations. The role includes answering phones professionally, assisting with customer questions, issuing refunds, handling coupons and gift cards, and ensuring proper sanitation and quality assurance standards. Punctual attendance, the ability to work assigned shifts including overtime as required, and adherence to company dress codes and hygiene standards are expected.
ShopRite provides a supportive work environment focused on employee development through comprehensive training and adherence to company service priorities. The company values team cooperation, encourages a proactive approach to workstations, and ensures associates operate using appropriate equipment safely. This is an excellent opportunity for individuals seeking a dynamic role within a leading supermarket chain where customer interaction and service excellence are paramount.
The Front End Runner position at ShopRite plays a crucial role in delivering outstanding customer experiences at the point of sale. This employment opportunity is typically full-time or part-time depending on store needs, and it involves direct interaction with customers to ensure a smooth, efficient, and friendly checkout process. Front End Runners are responsible for accurate scanning, pricing, and bagging of products while handling various payment methods including cash, credit, checks, and vouchers. Attention to detail and adherence to company policies for cash handling and register operations are essential to maintain cash integrity and store standards.
This role requires physical stamina as the associate will stand, walk, bend, twist, reach, push, pull, and regularly lift up to 25 pounds, occasionally lifting up to 50 pounds while maintaining a clean and safe work environment. The position demands proficiency in reading, writing, and understanding English, basic math skills, and the ability to work cooperatively within a team and with customers in a friendly, helpful manner. Working conditions may vary with exposure to different temperatures, cleaning agents, and dust while handling fresh, dried, or processed products. The Front End Runner also contributes to inventory control by sorting returns and damaged goods according to company procedures and promoting charitable initiatives at the checkout.
As a key frontline team member, the Front End Runner enforces ShopRite’s service priorities by maintaining excellent customer service levels, efficient register operation, and adherence to all company safety and compliance regulations including local, state, and federal laws related to retail operations. The role includes answering phones professionally, assisting with customer questions, issuing refunds, handling coupons and gift cards, and ensuring proper sanitation and quality assurance standards. Punctual attendance, the ability to work assigned shifts including overtime as required, and adherence to company dress codes and hygiene standards are expected.
ShopRite provides a supportive work environment focused on employee development through comprehensive training and adherence to company service priorities. The company values team cooperation, encourages a proactive approach to workstations, and ensures associates operate using appropriate equipment safely. This is an excellent opportunity for individuals seeking a dynamic role within a leading supermarket chain where customer interaction and service excellence are paramount.
Job Requirements
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language
- Ability to perform basic math
- Ability to stand/walk for the duration of a scheduled shift
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences
- Ability to work in varying temperatures
- Ability to tolerate dust and cleaning agents during routine housekeeping duties
- Ability to interact with customers in a friendly and helpful way
- Ability to work cooperatively with others
- Ability to work all assigned work schedules and comply with all time and attendance policies
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience is a plus
- Basic cash handling and register operation knowledge
- Strong communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Attention to detail and accuracy
- Ability to follow company policies and procedures
- Commitment to providing excellent customer service
- Physical stamina to meet job demands
- Basic computer skills
Job Duties
- Maintain a clean, neat, organized and safe work environment
- Greet all Customers and provide them with prompt, courteous service and assistance
- Enter customer information into database for eligibility in Wakefern programs
- Be knowledgeable in the various types of products carried in the store
- Sort and return 'return to stock' items back to normal location with priority attention given to refrigerated and perishable items
- Handle all damaged merchandise in accordance with Company procedures
- Perform price check functions, as needed
- Issue and keep information involving rain checks updated
- Perform Scanrites according to Company procedures
- Answer phone promptly and in a professional manner and direct as Company policies dictate
- Issue refunds and Price Plus cards
- Understand operation of cash register and follow all cash handling procedures, if applicable
- Enforce all Company standards, policies and guidelines on checkout procedures, cash control, coupons, gift cards, scan rites, merchandise returns, rainchecks
- Check equipment daily for proper performance
- Process all forms of payments
- Maintain cash integrity of store by correctly handling pickups, making change, overseeing podium security and safeguarding tills
- Maintain customer service levels by filling in staffing needs, opening registers as needed and calling for assistance from other departments
- Check prices and be knowledgeable about location of items in the store
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
- Understand and adhere to Company shrink guidelines as relates to Front-End Department operations
- Promote for sale any current charitable promotions to Customers
- Stand at work station for duration of scheduled shift, which may exceed 8 hours per day
- Provide assistance in handling voids, overrides and Price Plus cards, enforce Front-End policies and procedures such as dress code, check cashing, coupon redemption, time and attendance, price plus
- Full knowledge of register operations
- pro-active approach to running register when/if needed
- Monitor breaks to ensure breaks are not overstayed and that Associates punch correctly
- Ensure compliance with child labor laws for Associates under 18
- Utilize equipment as required by department
- Maintain Department sanitation and QA standards by cleaning and sanitizing all work surfaces, utensils and equipment
- Keep floor clear of debris and spills
- Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations
- Perform duties in accordance with in the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products
- Dress and groom according to Company policy to include uniform, name badge, and hat or hair restraint requirements
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food
- Complete all applicable department training programs
- Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)
- Maintain punctual and regular attendance
- Work overtime as assigned
- Work cooperatively with others
- Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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