Shift Supervisor/Manager

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

Presto Pasta is a well-established restaurant brand known for its commitment to delivering fresh, high-quality Italian cuisine in a welcoming and vibrant environment. Located at 24341 Magic Mountain Parkway in Valencia, CA, Presto Pasta has earned a reputation for quality food, excellent customer service, and a friendly atmosphere that appeals to both families and professionals. As a part of this thriving restaurant, the Valencia location continues to focus on offering menu items that feature fresh ingredients and traditional recipes, ensuring every guest experiences a memorable dining encounter. The brand emphasizes teamwork, customer satisfaction, and operational excellence in its day-to-day activities, cultivating a dynamic work environment for all staff members.

The role of Shift Supervisor / Manager at Presto Pasta Valencia is a critical leadership position tasked with ensuring that company goals and priorities are effectively executed during each shift. This role is vital in driving sales, maintaining high standards of customer service, and overseeing all aspects of the daily operation during assigned hours. The ideal candidate for this position will be personable, energetic, and resilient enough to thrive in a fast-paced restaurant setting. With customer service as a top priority, the Shift Supervisor/Manager plays an essential role in fostering a positive dining experience that encourages repeat business and customer loyalty.

This leadership role requires punctuality, professionalism, and the ability to manage multiple tasks simultaneously while maintaining a composed demeanor. The Shift Supervisor/Manager will oversee food safety practices, ensure adherence to food handling and sanitation protocols, monitor food and beverage quality assurance, and guarantee accurate food presentation aligned with brand standards. Additionally, this role involves ensuring all team members are knowledgeable about the menu and prepared to assist guests with any questions or special requests.

Successful candidates must be adept in cash handling, service speed optimization, and order accuracy, as well as representing the restaurant during store events, acting as a spokesperson when necessary. As a team leader, the Shift Supervisor/Manager must facilitate effective communication among staff, promote teamwork, and address any operational challenges promptly during their shift. This position is not only about managing tasks but also about motivating the team, maintaining a welcoming environment, and embodying the professional standards of Presto Pasta.

Overall, this role offers an excellent opportunity for individuals passionate about the food and beverage industry who are eager to take on management responsibilities and contribute to the success of one of Valencia's popular dining destinations. With the chance to develop food and beverage product knowledge continually and grow within the company, the Shift Supervisor/Manager position at Presto Pasta Valencia promises a rewarding career path in the hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • previous experience in food service or restaurant environment
  • strong customer service orientation
  • basic math skills
  • ability to lead and motivate a team
  • punctuality and reliability
  • physical ability to stand for extended periods
  • ability to work in a fast-paced environment

Job Qualifications

  • Customer service skills
  • basic mathematical computations skills
  • ability to maintain professionalism at all times
  • ability to communicate clearly
  • ability to work well with others
  • ability to multi-task

Job Duties

  • Ensures proper sanitation and food handling
  • food and beverage quality assurance
  • accurate food presentation
  • menu knowledge
  • prepared, in uniform and punctual for shift
  • welcoming
  • friendly and attentive customer service
  • responsible cash handling
  • service speed
  • store events spokesperson
  • order accuracy
  • cleanliness
  • team player
  • team communication
  • performs assigned tasks
  • continuous development of food and beverage product knowledge

Job Criteria

Experience

Mid Level (3-7 years)


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