
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Tuition coverage
Student loan management
backup care
Job Description
Starbucks Coffee Company is renowned globally as a premier coffeehouse chain dedicated to crafting the world’s finest coffee and fostering meaningful connections one cup at a time. With a reputation built on quality, innovation, and community engagement, Starbucks is more than just a place to grab a coffee. It is a welcoming space where customers find warmth, comfort, and the spirit of connection. As a company, Starbucks places a strong emphasis on creating an inclusive culture, offering comprehensive benefits, and investing in the personal and professional growth of its partners – the term for Starbucks employees. Starbucks' commitment to its partners is reflected in the extensive healthcare benefits, educational opportunities, retirement plans, and supportive workplace policies it offers.
The role of a Shift Supervisor at Starbucks is pivotal in maintaining the brand’s high standards of hospitality and operational excellence. A Shift Supervisor leads by example and heart, ensuring every interaction and every cup of coffee contributes to a positive and memorable experience for the customers and the community served by the coffeehouse. This position blends leadership skills with hands-on involvement, requiring the individual to be adept at managing daily store operations, coaching and preparing food and beverage products to Starbucks’ rigorous standards, and fostering a team environment focused on collaboration and respect.
The Shift Supervisor is responsible for directing the work of others in their shift, ensuring smooth operational flow, maintaining safety and security standards, and delivering quality service with attention to detail on every customer order. Candidates for this role will have at least six months of experience in customer-facing positions and some supervisory experience, highlighting the importance Starbucks places on both customer service expertise and leadership capability. Flexibility in work hours, including early mornings, evenings, weekends, and holidays, is essential to meet the dynamic needs of the retail environment.
Starbucks also makes a firm commitment to employee development. Partners are encouraged and empowered through continuous learning and leadership development experiences. The company’s strong benefits design supports partners and their families with medical, dental, vision, life insurance, paid parental leave, vacation accrual, sick time, and holiday pay, highlighting Starbucks' dedication to workplace wellbeing and balance. Additional financial benefits such as a 401(k) with employer match, stock purchase programs, and incentivized savings plans reinforce Starbucks as an employer that invests in the long-term success of its partners.
Moreover, Starbucks demonstrates inclusivity in its hiring process, assuring equal opportunity regardless of race, color, religion, gender, or other protected statuses, and supports reasonable accommodations for applicants with disabilities. This culture of respect, diversity, and inclusion is internalized throughout the brand, reinforcing why Starbucks remains a leader not just in coffee but in positively shaping the employee experience.
Joining Starbucks as a Shift Supervisor not only means stepping into a role of operational leadership but becoming part of a global community of coffee lovers who are passionate about service, quality, and growth. This role offers meaningful career advancement potential, a place to sharpen management skills, and the opportunity to make an impact daily – both on customers and team members alike. Starbucks' promise to nurture partner well-being and development solidifies this opportunity as one of the most attractive in the retail coffee industry today.
The role of a Shift Supervisor at Starbucks is pivotal in maintaining the brand’s high standards of hospitality and operational excellence. A Shift Supervisor leads by example and heart, ensuring every interaction and every cup of coffee contributes to a positive and memorable experience for the customers and the community served by the coffeehouse. This position blends leadership skills with hands-on involvement, requiring the individual to be adept at managing daily store operations, coaching and preparing food and beverage products to Starbucks’ rigorous standards, and fostering a team environment focused on collaboration and respect.
The Shift Supervisor is responsible for directing the work of others in their shift, ensuring smooth operational flow, maintaining safety and security standards, and delivering quality service with attention to detail on every customer order. Candidates for this role will have at least six months of experience in customer-facing positions and some supervisory experience, highlighting the importance Starbucks places on both customer service expertise and leadership capability. Flexibility in work hours, including early mornings, evenings, weekends, and holidays, is essential to meet the dynamic needs of the retail environment.
Starbucks also makes a firm commitment to employee development. Partners are encouraged and empowered through continuous learning and leadership development experiences. The company’s strong benefits design supports partners and their families with medical, dental, vision, life insurance, paid parental leave, vacation accrual, sick time, and holiday pay, highlighting Starbucks' dedication to workplace wellbeing and balance. Additional financial benefits such as a 401(k) with employer match, stock purchase programs, and incentivized savings plans reinforce Starbucks as an employer that invests in the long-term success of its partners.
Moreover, Starbucks demonstrates inclusivity in its hiring process, assuring equal opportunity regardless of race, color, religion, gender, or other protected statuses, and supports reasonable accommodations for applicants with disabilities. This culture of respect, diversity, and inclusion is internalized throughout the brand, reinforcing why Starbucks remains a leader not just in coffee but in positively shaping the employee experience.
Joining Starbucks as a Shift Supervisor not only means stepping into a role of operational leadership but becoming part of a global community of coffee lovers who are passionate about service, quality, and growth. This role offers meaningful career advancement potential, a place to sharpen management skills, and the opportunity to make an impact daily – both on customers and team members alike. Starbucks' promise to nurture partner well-being and development solidifies this opportunity as one of the most attractive in the retail coffee industry today.
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights or holidays
- meet store operating policies and standards including quality, cash handling, safety and security
- six months experience interacting with customers
- prepare and coach food and beverage preparation per standards
- six months experience delegating or coordinating tasks
- ability to direct the work of others
- effective oral communication skills
- ability to work as part of a team
Job Qualifications
- six months of customer interaction experience
- six months of supervisory or task delegation experience
- effective oral communication skills
- knowledge of retail environment
- strong interpersonal and team-building skills
- ability to direct work of others
- ability to learn quickly
Job Duties
- maintain regular attendance and punctuality
- work flexible hours including early mornings, evenings, weekends, nights and holidays
- meet store operating policies and standards for quality beverages and food
- ensure proper cash handling and store safety and security
- prepare and coach the preparation of food and beverages to standard or customized recipes
- delegate tasks to employees and coordinate team efforts
- provide leadership that fosters a welcoming and positive environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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