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shift supervisor - Store# 85599, AUTO CENTER & HWY 4

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $25.72 - $29.19
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) Plan
stock purchase program
Equity program
Financial well-being tools
Tuition coverage
Student loan management
Educational opportunities
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company, a global leader in the coffeehouse industry, is committed to crafting the world's finest coffee and creating meaningful moments for every customer. With a presence in multiple countries, Starbucks has established itself as a premier destination where quality beverages meet community connection. The company places a strong emphasis on creating a warm and welcoming environment that encourages customer interaction and fosters a sense of belonging for every visitor who walks through their doors. Starbucks stands out not only for its exceptional coffee but also for its dedication to employee development and well-being, offering competitive benefits and supportive growth opportunities.

As a shift supervisor at Starbucks, you play a pivotal role in maintaining the high standards that customers expect while leading your team with both craft and heart. This position involves overseeing daily store operations, ensuring that every cup of coffee and food item is prepared to standard recipes or customized to customer preferences. You will be responsible for fostering a positive work environment where team members feel empowered and motivated to deliver outstanding customer service. Your leadership will help make your coffeehouse a welcoming space for your local community, enabling every shift to be an opportunity to brighten someone’s day.

This role is designed for individuals passionate about coffee and community, who possess strong interpersonal and communication skills, and have experience in retail or food service leadership. Working as a shift supervisor at Starbucks means being part of a company that invests heavily in your professional and personal growth. Through developmental experiences and a wide range of industry-leading benefits, Starbucks ensures that you have the resources and support needed to excel in your career. The position requires flexible availability, including mornings, evenings, weekends, nights, and holidays, to meet the operational needs of the store.

Beyond daily operational duties, the shift supervisor is responsible for ensuring store safety, cash handling accuracy, and adherence to company policies. The role also demands the ability to delegate tasks efficiently and coordinate the efforts of multiple team members. By cultivating a positive and collaborative team atmosphere, you will drive exceptional customer experiences and contribute to the sustained success of the store.

In addition to competitive pay that varies by geographic location, Starbucks provides its partners and their families with a comprehensive benefits package. This includes medical, dental, and vision insurance, life insurance options, paid parental leave, vacation accrual, sick time, and holiday pay. Furthermore, Starbucks offers a 401(k) plan with employer match, stock purchase and equity programs, financial well-being tools, and educational opportunities including full tuition coverage through the Starbucks College Achievement Plan at Arizona State University. This extensive benefits package demonstrates Starbucks’ commitment to supporting its partners both on and off the job.

Starbucks Coffee Company is an equal opportunity employer valuing diversity and inclusion. The company is dedicated to compliance with all applicable laws regarding employee rights and accommodations, striving to create an accessible and supportive workplace for all partners.

Job Requirements

  • maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • available to work flexible hours including early mornings, evenings, weekends, nights and holidays
  • meet store operating policies and standards including quality beverage and food preparation, cash handling, store safety and security
  • six months of experience in customer-facing roles
  • prepare and coach preparation of food and beverages
  • six months of experience delegating or coordinating tasks for two or more employees

Job Qualifications

  • six months of experience interacting with and fulfilling customer requests
  • six months of experience delegating or coordinating tasks for two or more employees
  • ability to direct the work of others
  • effective oral communication skills
  • strong interpersonal skills
  • ability to work as part of a team
  • knowledge of the retail environment
  • ability to build relationships
  • ability to learn quickly

Job Duties

  • Lead and direct store team members during shifts to ensure smooth operations
  • prepare and coach preparation of food and beverages according to standard or customized recipes
  • manage cash handling and ensure store safety and security
  • delegate tasks to employees and coordinate team efforts
  • maintain store operating policies and quality standards
  • provide excellent customer service and foster a welcoming environment
  • support team development and resolve operational issues

Job Criteria

Experience

Entry Level (1-2 years)


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