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shift supervisor - Store# 81064, US 192 & WESTSIDE BLVD

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pay parental leave
Paid vacation
Sick Time
401(k) retirement plan with employer match
Tution coverage

Job Description

Starbucks Coffee Company is one of the world's leading coffeehouse chains, renowned for its commitment to crafting the finest coffee and fostering meaningful connections within communities. Established with a passion for coffee and a dedication to quality, Starbucks has been a prominent name in the coffee industry for decades. The company prides itself on creating warm, welcoming environments where customers can gather to enjoy expertly crafted beverages and food, while also experiencing a sense of belonging and comfort. At Starbucks, every cup of coffee is more than just a drink—it represents a moment of connection and a shared experience between the baristas and customers.

As a recognized global brand, Starbucks not only focuses on delivering high-quality products but also emphasizes the importance of its partners—the company’s employees—by investing in their growth and development. The company offers an inclusive and supportive workplace culture, empowering its partners with developmental opportunities and industry-leading benefits aimed at enhancing personal and professional well-being.

The role of a Shift Supervisor at Starbucks is key to maintaining the store’s commitment to quality and customer satisfaction. As a Shift Supervisor, you will lead by example, combining craft and heart to make each coffeehouse a welcoming and vibrant space for your community. This leadership position involves coordinating shifts, mentoring team members, ensuring operational standards are met, and creating an exceptional customer experience with every interaction. Working as a Shift Supervisor at Starbucks means embracing the opportunity to brighten someone's day with every shift while fostering a collaborative and positive store environment.

This position requires availability to work flexible hours, which may include early mornings, nights, weekends, holidays, and evenings. The role demands consistent and punctual attendance, a commitment to store policies including safety and cash handling, as well as adherence to maintaining the quality of Starbucks beverages and food products. The Shift Supervisor plays an essential role in coaching and preparing customized beverage and food orders, ensuring that the store delivers on Starbucks’ promise of excellence that customers expect.

Starbucks values leadership that can delegate effectively and coordinate team tasks efficiently. The ideal candidate will have at least six months of experience in customer-focused roles and some experience supervising or coordinating others. Excellent communication skills, the ability to learn quickly, and strong interpersonal skills are fundamental to succeed in this position. Working collaboratively as part of a team and building strong relationships with both customers and colleagues is central to the Starbucks experience.

In addition to competitive compensation that reflects geographic location and candidate experience, Starbucks partners enjoy a comprehensive benefits package. This includes medical, dental, and vision insurance, paid parental leave, paid vacation, sick time, and eligibility for a 401(k) retirement plan with employer match. Starbucks also supports educational advancement through 100% tuition coverage for a bachelor’s degree via the Starbucks College Achievement Plan, financial well-being tools, and other resources designed to support partners in balancing work and life commitments.

Joining Starbucks as a Shift Supervisor is more than just a job; it’s a commitment to excellence, community, and personal growth within a dynamic and supportive environment. Through dedication to craft, leadership, and fostering meaningful moments, you will play a pivotal role in delivering the Starbucks experience that customers cherish worldwide.

Job Requirements

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, holidays
  • meet store operating policies including quality beverages and food, cash handling, safety and security
  • prepare and coach preparation of food and beverages to standard or customized recipes
  • six months experience in customer-facing role
  • six months experience delegating or coordinating tasks

Job Qualifications

  • six months of experience in customer interaction roles
  • six months of experience delegating tasks or coordinating employees
  • effective oral communication skills
  • ability to learn quickly
  • strong interpersonal skills
  • knowledge of retail environment
  • ability to work as part of a team

Job Duties

  • lead store shifts and coordinate employee tasks
  • ensure quality control of beverages and food products
  • coach and mentor team members
  • maintain store safety and cash handling procedures
  • provide exceptional customer service
  • ensure compliance with store operating policies
  • support inventory and stock management

Job Criteria

Experience

Entry Level (1-2 years)


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