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shift supervisor - Store# 80863, 32ND ST & AVE 8E

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Retirement Plan

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for its high-quality coffee beverages and commitment to creating a welcoming community space. Founded in 1971, Starbucks has grown into one of the most influential brands in the coffee industry, consistently innovating and inspiring a culture of connection around coffee. With thousands of locations worldwide, Starbucks emphasizes ethical sourcing, sustainability, and a partner-centric workplace that values inclusivity and personal growth.

As a multifaceted hospitality company, Starbucks delivers more than just coffee; it fosters meaningful experiences for its customers through exceptional service, quality products, and a warm atmosphere. The company’s mission extends beyond serving beverages—it aims to nurture human connections and enrich each individual’s day, one cup at a time. This philosophy is integral to its operational approach and employee engagement strategies.

The role of a Shift Supervisor at Starbucks is vital in upholding these values. This position is designed for individuals who thrive in leading teams and delivering outstanding customer experiences in a fast-paced, customer-facing environment. Shift Supervisors are entrusted with nurturing a positive store atmosphere, ensuring that every customer feels welcomed and valued during their visit. They lead by example, blending expert craftsmanship in coffee preparation with heartfelt leadership to inspire their team and meet business goals effectively.

As a Shift Supervisor, your responsibilities include managing daily store operations to ensure consistency in quality and service. This includes overseeing the preparation and presentation of beverages and food, maintaining strict adherence to health and safety standards, managing inventory and cash handling, and driving sales performance. Supervisors play a critical role in coaching and developing partners, delegating responsibilities efficiently, and cultivating a collaborative, supportive team environment.

Starbucks offers an enriching employment experience with a strong emphasis on personal and professional growth. The company provides comprehensive benefits, from medical and dental coverage to educational opportunities like the Starbucks College Achievement Plan, which offers full tuition reimbursement for a first-time bachelor’s degree. This role is perfect for candidates seeking a flexible schedule that may include diverse hours and an environment that values leadership, teamwork, and community engagement.

Through this role, Shift Supervisors contribute significantly to Starbucks’ reputation as a leading employer and global brand by ensuring the coffeehouse is a sanctuary for connection and quality. This position typically starts at the entry point of the pay range, influenced by geography and experience, with potential for advancement reflecting individual performance and dedication. Starbucks is committed to equal opportunity employment and provides reasonable accommodations for applicants with disabilities, fostering an inclusive workplace for all partners.

Job Requirements

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • meet store operating policies and standards including quality beverages and food products, cash handling and store safety
  • six months of experience interacting with customers
  • six months of experience delegating tasks or coordinating employees
  • ability to direct the work of others
  • effective oral communication skills

Job Qualifications

  • six months of experience interacting with customers
  • six months of experience delegating or coordinating tasks
  • strong interpersonal skills
  • effective oral communication skills
  • ability to work as part of a team
  • knowledge of the retail environment
  • ability to direct the work of others
  • ability to learn quickly
  • ability to build relationships

Job Duties

  • lead and motivate team members during shifts
  • ensure quality standards for food and beverage preparation
  • maintain store safety and security protocols
  • handle cash management and sales transactions
  • coach and develop partners
  • manage inventory and store operations
  • provide exceptional customer service

Job Criteria

Experience

Mid Level (3-7 years)


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