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shift supervisor - Store# 69074, MERCHANTS CROSSING

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.96 - $23.79
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Tuition coverage
Paid sick time

Job Description

Starbucks Coffee Company is a globally renowned coffeehouse chain, celebrated for its commitment to quality coffee and creating meaningful connections with customers. Founded with the mission of crafting the world’s finest coffee, Starbucks has become a staple in communities worldwide. As a leading retailer in the coffee industry, the company prides itself on fostering a warm and welcoming environment where each cup of coffee is an opportunity to brighten someone’s day and spark genuine human interactions. With a strong focus on innovation, ethical sourcing, and customer experience, Starbucks has set a high standard for coffeehouses across the globe. The company is dedicated to supporting its partners — the term Starbucks uses for employees — by investing in their development and offering industry-leading benefits that promote well-being and growth.

The role of a Shift Supervisor at Starbucks is pivotal in ensuring that each coffeehouse remains a welcoming and efficient space for both partners and customers. This position demands both leadership and hands-on involvement in daily store operations. As a Shift Supervisor, you will lead by example with craft and heart, guiding your team in delivering exceptional customer service and maintaining the quality standards that Starbucks is known for. This role involves managing operational tasks such as cash handling, safety protocols, and beverage and food preparation while coaching and developing your team to meet store standards effectively. The Shift Supervisor ensures that every customer interaction is meaningful, fostering a strong community atmosphere within the coffeehouse. Moreover, Starbucks supports its Shift Supervisors with various developmental opportunities, allowing them to grow professionally within the company. The employment type offers flexible hours, including early mornings, evenings, weekends, and holidays, allowing for dynamic scheduling that meets both business needs and partner availability. In addition to a competitive pay framework that considers geographic location and individual qualifications, Starbucks offers a comprehensive benefits package designed to support partners and their families. These benefits include medical, dental, and vision insurance, life insurance options, paid leave, retirement savings plans, educational opportunities, and more. This investment in partner well-being underscores Starbucks’ commitment to creating a supportive and inclusive work environment. The Shift Supervisor role at Starbucks is more than just a leadership position; it is a chance to be part of a company that values community, personal growth, and the art of coffee making. If you are passionate about leading with integrity and enthusiasm in a fast-paced, customer-focused environment, Starbucks invites you to join their team and contribute to crafting the world's finest coffee, one meaningful moment at a time.

Job Requirements

  • High school diploma or equivalent
  • Six months experience in a position interacting directly with customers
  • Experience delegating or coordinating tasks of two or more employees
  • Ability to maintain attendance and punctuality
  • Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays
  • Ability to prepare food and beverages to standard or customized recipes
  • Ability to follow store policies and safety standards

Job Qualifications

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
  • Experience in a customer-facing role for at least six months
  • Experience delegating tasks to or coordinating two or more employees
  • Effective oral communication skills
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Knowledge of the retail environment
  • Ability to build relationships

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • Work flexible hours including early mornings, evenings, weekends, nights and holidays
  • Provide quality beverages and food products according to standard recipes or customized for customers
  • Handle cash transactions and ensure store safety and security
  • Delegate tasks and coordinate activities of team members
  • Prepare and coach the preparation of food and beverages to store standards
  • Foster a welcoming atmosphere and build strong relationships with customers and team members

Job Criteria

Experience

Entry Level (1-2 years)


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