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shift supervisor - Store# 66193, 500 W MARKET ST

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Company stock purchase program
Equity stock program
Tuition coverage
Student loan management
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a global coffeehouse chain renowned for crafting the world’s finest coffee while fostering meaningful connections in vibrant, welcoming spaces. Founded in the 1970s, Starbucks has grown into a leading specialty coffee retailer with thousands of locations worldwide, dedicated to quality, innovation, and community engagement. This establishment is more than just a coffee vendor; it is a place where every cup invites shared experiences, delights the senses, and uplifts customers and partners alike. Starbucks’ mission centers around creating a warm environment that embraces diverse customers and partners, supports sustainability efforts, and emphasizes respect and inclusivity across all operations.

As a shift supervisor at Starbucks, you will play a pivotal role in leading and inspiring your coffeehouse team to deliver exceptional customer service while upholding the company’s quality and operational standards. This role is designed for individuals passionate about coffee craftsmanship and enthusiastic about cultivating positive customer interactions and a collaborative team atmosphere. You will be responsible for maintaining store performance through effective hands-on leadership during your shifts, ensuring every beverage and food item meets standardized recipes or customized requests, managing store safety and security, and delegating tasks among employees efficiently. Your ability to lead with heart and skill will directly contribute to the daily success and reputation of your store.

Additionally, Starbucks is deeply invested in the personal and professional growth of its partners by providing developmental experiences that empower individuals to thrive in their roles and progress their careers. The company offers competitive industry-leading benefits and a supportive environment conducive to learning new skills quickly and growing within a team. Whether coaching baristas on perfecting beverage preparation or ensuring smooth operational flow during busy periods, the shift supervisor stands at the heart of the coffeehouse experience, promoting teamwork, building strong customer relationships, and fostering a welcoming community space.

Employment with Starbucks as a shift supervisor is typically full-time with flexible hours that may include early mornings, evenings, weekends, nights, and holidays to accommodate store needs and customer traffic patterns. Compensation is competitive and aligned with geographic location, with additional pay considerations based on experience and performance. Partners receive access to comprehensive benefits such as medical, dental, vision, and life insurance, paid time off, and retirement plans, which further enhance the employee experience. Starbucks also supports educational advancement through its College Achievement Plan and provides various resources for financial and personal well-being.

By joining Starbucks as a shift supervisor, you become a valued member of a progressive, purpose-driven company that honors diversity, inclusivity, and accessibility in its workforce and embraces the spirit of community connection one cup at a time.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, nights and holidays
  • meet store operating policies and standards including quality beverages, cash handling, and store safety
  • six months experience in customer service role
  • prepare food and beverages according to standard or customized recipes
  • six months experience delegating tasks to two or more employees

Job Qualifications

  • Six months experience in constant customer interaction roles
  • Six months experience delegating or coordinating tasks with team members
  • effective oral communication skills
  • knowledge of retail environment
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships

Job Duties

  • Lead and inspire coffeehouse team during shifts
  • ensure quality beverage and food preparation
  • delegate tasks to employees
  • manage store safety and security
  • provide coaching and training for staff
  • maintain cash handling procedures
  • promote a welcoming environment for customers

Job Criteria

Experience

Entry Level (1-2 years)


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