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shift supervisor - Store# 61496, 3RD & LAFAYETTE

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.27 - $24.14
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for crafting some of the world's finest coffee while fostering meaningful connections in a warm and inviting environment. As a renowned provider of high-quality coffee beverages and food products, Starbucks focuses not only on delivering exceptional service but also on creating a community space where customers can gather, relax, and share moments together. With thousands of stores worldwide, Starbucks has established itself as a pioneer in the retail coffee market, prioritizing sustainability, innovation, and customer satisfaction. The company is also deeply invested in its partners' (employees') growth and development, ensuring they have access to comprehensive benefits and opportunities for career advancement in a supportive workplace culture.

The position of Shift Supervisor at Starbucks is a vital leadership role designed to maintain the high standards of Starbucks Coffee Company, ensuring an excellent customer experience during each shift. The Shift Supervisor leads by example, cultivating a welcoming atmosphere and coordinating the daily operations of the coffeehouse while inspiring the team. This involves supervising baristas and other partners, managing store safety and security, coaching team members on beverage and food preparation, handling cash, and maintaining store operating policies. The role demands a balance of craft and heart to deliver quality products and service, as well as an ability to build relationships with customers and team members alike.

Starbucks recognizes the importance of work-life balance and offers flexible work hours that may include early mornings, nights, weekends, and holidays. The role offers the chance to develop leadership skills through hands-on supervision and operational management experiences that prepare partners for future growth within the company. In addition to the rewarding work environment, Starbucks provides an industry-leading benefits package that includes medical, dental, vision coverage, paid parental leave, and educational assistance through the Starbucks College Achievement Plan. The company also offers various financial well-being programs such as a 401(k)-retirement plan with employer matching, stock purchase programs, and emergency savings incentives.

As a Starbucks partner, you will be part of a team that values diversity, equity, and inclusion, fostering a workplace where everyone feels respected and supported. Starbucks Coffee Company is committed to equal employment opportunities and reasonable accommodations for job applicants with disabilities. This shift supervisor role is an excellent opportunity for individuals passionate about coffee culture, customer service, and team leadership, seeking a meaningful career path with personal and professional growth potential. Embrace your passion for great coffee and community-building as a Starbucks shift supervisor, making a positive impact one cup and one meaningful moment at a time.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverage and food preparation and cash handling
  • Six months of experience in customer interaction roles
  • Experience in task delegation and team coordination

Job Qualifications

  • Six months of experience in a customer-facing role
  • Six months of experience delegating tasks to employees or coordinating multiple employees
  • Strong interpersonal skills
  • Effective oral communication skills
  • Ability to work as part of a team
  • Ability to learn quickly
  • Knowledge of the retail environment

Job Duties

  • Lead and coach baristas and other team members
  • Maintain store operating policies and standards
  • Prepare and coach the preparation of food and beverages according to recipes
  • Manage cash handling procedures
  • Ensure store safety and security
  • Provide excellent customer service and build relationships
  • Delegate tasks and coordinate team activities

Job Criteria

Experience

No experience required


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