Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
discounted stock program
Tuition coverage
Employee assistance program
backup care
Job Description
Starbucks Coffee Company is globally recognized as a leading coffeehouse chain known for its commitment to crafting the world’s finest coffee and delivering exceptional customer experiences. Established with the mission to inspire and nurture the human spirit, Starbucks has grown to become more than just a coffee retailer; it is a community hub and a welcoming space for people to connect and share meaningful moments. With a presence in numerous countries, Starbucks has fostered a culture focused on quality, innovation, and sustainability, continuously evolving to meet the needs of its customers and partners alike.
Starbucks is currently seeking a dedicated and passionate Shift Supervisor to join their dynamic team. This role is pivotal in leading the coffeehouse to deliver its promise of quality and warmth. As a Shift Supervisor, you will be entrusted with overseeing store operations during your shift, ensuring every cup of coffee served meets Starbucks’ high standards, and that the environment remains inviting and efficient. This position offers an exciting opportunity for those who thrive in fast-paced retail settings and are committed to fostering a positive store culture.
The Shift Supervisor role is a blend of leadership, customer service excellence, and operational management. Supervisors are expected to lead by example, coaching and mentoring partners, managing workflow, and maintaining store safety and security. One of the key responsibilities is ensuring the adherence to Starbucks’ recipes and preparation techniques—whether for customized orders or standard beverages. Equally important is the ability to manage and delegate tasks to promote teamwork and efficiency. This role requires strong interpersonal skills, effective communication, and the ability to build relationships both with customers and team members.
Starbucks places a strong emphasis on partner growth and development. As a Shift Supervisor, you will have access to extensive learning opportunities, from hands-on training to leadership development programs. Apart from skill development, Starbucks supports partners' overall well-being with a comprehensive benefits package and programs designed to empower them personally and professionally.
Working at Starbucks means joining a company that values diversity, equity, and inclusion, ensuring that all partners feel respected and valued. As an equal opportunity employer, Starbucks guarantees a supportive workplace environment with reasonable accommodations for candidates with disabilities. Compensation for the Shift Supervisor role varies by location, generally starting at the entry point of the pay range appropriate to geographic area, with potential for growth based on experience and performance.
This role calls for flexible availability, including early mornings, evenings, weekends, nights, and holidays. The ideal candidate will have a minimum of six months of experience in customer-facing roles and prior supervisory or coordination experience. With a culture built on shared success and meaningful human connection, Starbucks offers a unique opportunity to develop your career while making a positive impact every shift.
Starbucks is currently seeking a dedicated and passionate Shift Supervisor to join their dynamic team. This role is pivotal in leading the coffeehouse to deliver its promise of quality and warmth. As a Shift Supervisor, you will be entrusted with overseeing store operations during your shift, ensuring every cup of coffee served meets Starbucks’ high standards, and that the environment remains inviting and efficient. This position offers an exciting opportunity for those who thrive in fast-paced retail settings and are committed to fostering a positive store culture.
The Shift Supervisor role is a blend of leadership, customer service excellence, and operational management. Supervisors are expected to lead by example, coaching and mentoring partners, managing workflow, and maintaining store safety and security. One of the key responsibilities is ensuring the adherence to Starbucks’ recipes and preparation techniques—whether for customized orders or standard beverages. Equally important is the ability to manage and delegate tasks to promote teamwork and efficiency. This role requires strong interpersonal skills, effective communication, and the ability to build relationships both with customers and team members.
Starbucks places a strong emphasis on partner growth and development. As a Shift Supervisor, you will have access to extensive learning opportunities, from hands-on training to leadership development programs. Apart from skill development, Starbucks supports partners' overall well-being with a comprehensive benefits package and programs designed to empower them personally and professionally.
Working at Starbucks means joining a company that values diversity, equity, and inclusion, ensuring that all partners feel respected and valued. As an equal opportunity employer, Starbucks guarantees a supportive workplace environment with reasonable accommodations for candidates with disabilities. Compensation for the Shift Supervisor role varies by location, generally starting at the entry point of the pay range appropriate to geographic area, with potential for growth based on experience and performance.
This role calls for flexible availability, including early mornings, evenings, weekends, nights, and holidays. The ideal candidate will have a minimum of six months of experience in customer-facing roles and prior supervisory or coordination experience. With a culture built on shared success and meaningful human connection, Starbucks offers a unique opportunity to develop your career while making a positive impact every shift.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverage and food delivery, cash handling, and safety standards
- Six months experience in customer-facing roles
- Prepare and coach food and beverage preparation to standard or customized recipes
- Six months experience delegating or coordinating tasks of two or more employees
Job Qualifications
- Six months of customer service experience
- Experience delegating or coordinating tasks with two or more employees
- Ability to direct the work of others
- Strong interpersonal and communication skills
- Ability to learn quickly
- Knowledge of retail store operations
- Ability to work effectively as part of a team
- Ability to build relationships
Job Duties
- Lead the coffeehouse team during shifts to ensure smooth operations
- Coach and mentor partners to maintain high-quality beverage and food preparation
- Delegate tasks and coordinate activities of team members
- Ensure adherence to store policies including cash handling and safety protocols
- Deliver exceptional customer service and engage with customers to build connections
- Monitor inventory and communicate supply needs
- Maintain store cleanliness and organization
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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