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shift supervisor - Store# 53864, NICHOLSON AND N STADIUM

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Company stock purchase program
Education tuition coverage
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Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain that prides itself on crafting the world’s finest coffee, one meaningful moment at a time. Established as a leader in the coffee retail industry, Starbucks creates a warm and welcoming space where every cup of coffee sparks connection and community. As a company committed to quality, innovation, and customer experience, Starbucks values diversity, inclusivity, and empowerment of its partners (employees) across locations worldwide. Beyond serving exceptional beverages and food items, Starbucks fosters an environment where personal growth and development are deeply encouraged, supported by industry-leading benefits and opportunities for career advancement. This company is celebrated not only for its premium coffee but also for the meaningful experiences it creates for customers and partners alike.

The role of a Shift Supervisor at Starbucks involves leading with both craft and heart to make the coffeehouse a welcoming and exceptional experience for the local community. The shift supervisor is responsible for supervising shift operations, managing team members, and ensuring store standards are consistently met. This position requires dedication to service excellence, operational efficiency, and fostering a positive team environment. A shift supervisor plays a vital role in coaching partners, maintaining store safety and security, delivering quality products, and engaging with customers to create memorable moments. This role offers robust opportunities for leadership development, as well as access to comprehensive benefits such as medical, dental, vision insurance, paid parental leave, paid vacation, a 401(k) plan with employer match, tuition coverage for continuing education, and more. The employment is typically full-time with flexible shifts that can include early mornings, evenings, weekends, nights, and holidays, reflecting the dynamic nature of the retail schedule. Starbucks aims to empower shift supervisors with the knowledge and tools necessary to succeed in a fast-paced and collaborative environment, driving success for the team and satisfaction for customers at every touchpoint.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety
  • Six months of experience interacting with customers
  • Prepare and coach the preparation of food and beverages to standard or customer-customized recipes
  • At least six months of experience delegating or coordinating tasks of two or more employees

Job Qualifications

  • Six months of customer service experience
  • Six months of experience delegating or coordinating tasks among employees
  • Effective oral communication skills
  • Strong interpersonal skills
  • Ability to direct the work of others
  • Ability to learn quickly
  • Knowledge of retail environment
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • Work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • Provide quality beverages and food products according to store operating policies and standards
  • Handle cash responsibly
  • Ensure store safety and security
  • Delegate tasks to other employees and coordinate the work of two or more employees
  • Coach the preparation of food and beverages to standard or customized recipes
  • Create a welcoming environment and foster positive customer relationships

Job Criteria

Experience

Entry Level (1-2 years)


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