
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse sector, renowned for crafting the world’s finest coffee while fostering meaningful connections with its customers. Established in 1971, Starbucks has grown into a cultural icon and community hub, offering a welcoming environment where customers gather not just to enjoy premium-quality coffee beverages but also to experience warmth, comfort, and belonging. With a commitment to corporate social responsibility and sustainability, Starbucks actively supports ethical sourcing, community involvement, and the empowerment of its partners (employees) through comprehensive benefits and growth opportunities.
As a premium coffeehouse chain, Starbucks operates thousands of stores worldwide, emphasizing high standards of product quality, service excellence, and store ambiance. Each location serves as a neighborhood gathering place where the focus is not only on coffee but also on creating an uplifting, inclusive atmosphere that sparks daily meaningful moments between customers and partners. Starbucks prides itself on ongoing partner development, encouraging continuous learning and career advancement within its expansive global network.
The Shift Supervisor role at Starbucks is a dynamic leadership position, designed for individuals passionate about coffee craft, exceptional service, and team empowerment. As a shift supervisor, you will take charge of operational leadership during your shift, driving both customer experience and store performance. Your responsibilities include coaching baristas to prepare consistent, high-quality food and beverages while promoting a positive and collaborative work environment. This role demands attentiveness to safety, security, and adherence to Starbucks’ store policies and standards.
The position requires someone who thrives in a fast-paced retail environment, possesses strong interpersonal skills, and demonstrates effective communication and team leadership. You will delegate tasks, coordinate work among your team members, and ensure that every customer interaction contributes to a welcoming atmosphere that upholds Starbucks’ reputation for excellence.
Starbucks invests diligently in the growth and well-being of its partners. The company provides industry-leading benefits such as comprehensive health coverage, paid parental leave, vacation accrual, retirement plans with employer matches, and exciting educational programs like the Starbucks College Achievement Plan offering full tuition coverage for a bachelor’s degree. Furthermore, Starbucks supports work-life balance through flexible scheduling and reimburses eligible partners for family expansion and other significant life events. The role of Shift Supervisor is not merely about managing a store shift but about leading with heart and craft to foster a community space where every customer feels valued.
Employment in this role is typically full-time or part-time with flexible scheduling that may include early mornings, evenings, weekends, nights, and holidays. Starbucks provides competitive pay based on geographic location and experience, often hiring new partners near the starting point of the pay range for their roles. Individual compensation is determined by considering the candidate’s qualifications and the specifics of the position.
Starbucks is an equal opportunity employer committed to diversity and inclusion. The company welcomes applicants from all backgrounds and provides reasonable accommodations to candidates with disabilities. With an inclusive culture and a strong emphasis on partner support, Starbucks remains a preferred employer for those seeking growth, community engagement, and the opportunity to contribute to a global brand recognized for its quality and values.
As a premium coffeehouse chain, Starbucks operates thousands of stores worldwide, emphasizing high standards of product quality, service excellence, and store ambiance. Each location serves as a neighborhood gathering place where the focus is not only on coffee but also on creating an uplifting, inclusive atmosphere that sparks daily meaningful moments between customers and partners. Starbucks prides itself on ongoing partner development, encouraging continuous learning and career advancement within its expansive global network.
The Shift Supervisor role at Starbucks is a dynamic leadership position, designed for individuals passionate about coffee craft, exceptional service, and team empowerment. As a shift supervisor, you will take charge of operational leadership during your shift, driving both customer experience and store performance. Your responsibilities include coaching baristas to prepare consistent, high-quality food and beverages while promoting a positive and collaborative work environment. This role demands attentiveness to safety, security, and adherence to Starbucks’ store policies and standards.
The position requires someone who thrives in a fast-paced retail environment, possesses strong interpersonal skills, and demonstrates effective communication and team leadership. You will delegate tasks, coordinate work among your team members, and ensure that every customer interaction contributes to a welcoming atmosphere that upholds Starbucks’ reputation for excellence.
Starbucks invests diligently in the growth and well-being of its partners. The company provides industry-leading benefits such as comprehensive health coverage, paid parental leave, vacation accrual, retirement plans with employer matches, and exciting educational programs like the Starbucks College Achievement Plan offering full tuition coverage for a bachelor’s degree. Furthermore, Starbucks supports work-life balance through flexible scheduling and reimburses eligible partners for family expansion and other significant life events. The role of Shift Supervisor is not merely about managing a store shift but about leading with heart and craft to foster a community space where every customer feels valued.
Employment in this role is typically full-time or part-time with flexible scheduling that may include early mornings, evenings, weekends, nights, and holidays. Starbucks provides competitive pay based on geographic location and experience, often hiring new partners near the starting point of the pay range for their roles. Individual compensation is determined by considering the candidate’s qualifications and the specifics of the position.
Starbucks is an equal opportunity employer committed to diversity and inclusion. The company welcomes applicants from all backgrounds and provides reasonable accommodations to candidates with disabilities. With an inclusive culture and a strong emphasis on partner support, Starbucks remains a preferred employer for those seeking growth, community engagement, and the opportunity to contribute to a global brand recognized for its quality and values.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including cash handling and safety with or without reasonable accommodations
- Six months experience in a customer-facing role
- Prepare and coach preparation of food and beverages to standard or customized recipes
- Six months experience delegating tasks to or coordinating two or more employees
Job Qualifications
- Six months experience interacting with customers
- Six months experience delegating or coordinating tasks for two or more employees
- Strong interpersonal skills
- Effective oral communication skills
- Ability to learn quickly
- Knowledge of the retail environment
- Ability to direct the work of others
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Lead and coordinate store operations during shifts
- coach and support baristas to prepare high-quality food and beverages
- ensure compliance with store policies including safety, security, and cash handling
- delegate tasks and oversee performance of team members
- foster a welcoming and inclusive environment for customers and partners
- handle customer requests and resolve issues promptly
- maintain consistent attendance and punctuality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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