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shift supervisor - Store# 27827, PIONEER & KIMBALL - GIG HARBOR

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.91 - $24.87
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
company stock program
Equity program
Financial well-being tools
Tuition coverage
student loan management resources
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain dedicated to crafting the world’s finest coffee one meaningful moment at a time. Founded in 1971 and headquartered in Seattle, Washington, Starbucks has grown to become a leader in the specialty coffee industry with thousands of stores worldwide. The company prides itself on creating a warm and welcoming environment where every cup of coffee sparks connection and community. Starbucks is known not only for its high-quality coffee but also for its commitment to ethical sourcing, environmental stewardship, and partner (employee) growth and development.

As a coffeehouse and retail establishment, Starbucks focuses heavily on customer experience by ensuring that each visit to their store is special and memorable. The culture encourages partners to lead with heart and craft, embodying the brand values in every interaction. The company offers a broad spectrum of benefits to its partners, including robust health insurance plans, paid parental leave, retirement savings plans, tuition coverage, and more. Starbucks aims to empower their team members by providing developmental opportunities alongside competitive benefits.

The Shift Supervisor role at Starbucks is a dynamic leadership position within the retail coffeehouse environment. This role requires the ability to lead a team through busy shifts while maintaining store standards and ensuring a smooth, efficient operation. Shift Supervisors play a pivotal role in creating a welcoming space for customers and partners alike, driving the store’s performance by inspiring others to deliver exceptional service and quality beverages and food items.

This position is perfect for individuals passionate about coffee craftsmanship and customer service who want to grow professionally within a supportive and innovative company. As a Shift Supervisor, you will have the opportunity to mentor baristas and team members, oversee daily store operations, and uphold rigorous quality and safety standards. You will be expected to manage tasks such as cash handling, inventory control, and ensuring compliance with store policies while fostering an inclusive and productive workplace culture.

Additionally, Starbucks emphasizes flexibility and work-life balance, expecting Shift Supervisors to work varied shifts including early mornings, evenings, weekends, nights, and holidays as business needs dictate. The company values communication skills, teamwork, and the ability to build strong relationships with both customers and co-workers. Starbucks supports its Shift Supervisors with industry-leading benefits packages including access to medical, dental, and vision insurance, paid time off, disability coverage, paid parental leave, and educational benefits through the Starbucks College Achievement Plan which offers 100% tuition coverage for first-time bachelor’s degrees through Arizona State University’s online program.

By joining Starbucks as a Shift Supervisor, you step into a role that offers both professional growth and a meaningful way to impact your community every day. This role is not just about coffee; it is about crafting experiences and building connections that matter. Starbucks is an equal opportunity employer, committed to inclusion and providing reasonable accommodations to applicants with disabilities. Compensation is competitive and varies by geographic location, typically starting at the entry point for the role. The company maintains a supportive environment for diverse individuals, ensuring fair employment practices across all locations.

A career as a Starbucks Shift Supervisor opens the door to exciting development opportunities and a rewarding workplace culture focused on respect, recognition, and partner success.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • meet store operating policies and standards including quality beverages and food products, cash handling, and store safety and security with or without reasonable accommodations
  • six months of customer service experience
  • six months of experience delegating or coordinating tasks
  • ability to direct others
  • effective communicator
  • strong interpersonal skills
  • team player
  • quick learner
  • knowledge of retail environment

Job Qualifications

  • Six months of experience interacting with and fulfilling customer requests
  • six months of experience delegating tasks or coordinating two or more employees
  • ability to direct the work of others
  • effective oral communication skills
  • strong interpersonal skills
  • ability to work as part of a team
  • knowledge of the retail environment
  • quick learner
  • ability to build relationships

Job Duties

  • Lead and coach team members during shifts
  • ensure quality and consistency of beverages and food items
  • manage store safety and security protocols
  • handle cash and complete financial transactions
  • maintain compliance with store operating policies and standards
  • delegate tasks and coordinate team efforts
  • provide excellent customer service and resolve issues

Job Criteria

Experience

Entry Level (1-2 years)


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