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shift supervisor - Store# 25041, SEVEN HILLS - PARMA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, dedicated to crafting the world’s finest coffee while fostering meaningful connections with customers. Founded on the principle of creating a warm and welcoming environment, Starbucks has established itself as an iconic brand known for high-quality coffee and exceptional customer experiences. With thousands of stores worldwide, Starbucks continuously innovates to maintain its reputation as a premium coffee retailer and an employer of choice. The company values growth, diversity, and community, emphasizing not only the quality of its products but also the significance of creating moments that spark genuine connection and joy in every visit. Starbucks invests heavily in the personal and professional development of its partners (employees), offering comprehensive benefits and career advancement opportunities that empower team members to grow within the company and the industry at large.

The role of Shift Supervisor at Starbucks is a pivotal leadership position designed for individuals passionate about both coffee craft and people development. As a Shift Supervisor, you will be entrusted with leading the store team through daily operations while upholding Starbucks’ high standards of quality and customer service. This role involves not only preparing and coaching others in making premium beverages and food products according to set recipes or customer preferences but also guiding and motivating team members to create a welcoming and inclusive atmosphere. Every shift presents an opportunity to brighten customers’ days through unmatched service and a genuine smile. You will delegate tasks, ensure store safety and security, handle cash operations, and uphold store policies consistently.

Starbucks offers flexible working hours requiring availability during early mornings, evenings, weekends, nights, and holidays, reflecting the company’s commitment to customer convenience and service quality. The position requires at least six months of experience in customer-facing roles and prior experience in task delegation or team coordination. The ideal candidate demonstrates strong interpersonal and communicative abilities, quick learning skills, and effective team collaboration, all necessary to maintain the vibrant culture and operational excellence Starbucks is known for.

Furthermore, Starbucks partners enjoy an impressive array of benefits including medical, dental, vision, life insurance, paid parental leave, sick time, holidays off with extra pay, participation in 401(k) retirement plans with employer match, stock purchase programs, emergency savings incentives, and educational opportunities such as full tuition coverage for a first-time bachelor’s degree through the Arizona State University online program. Starbucks’ inclusive work environment adheres to equal opportunity employment ensuring all partners are valued without discrimination on any legally protected bases. Reasonable accommodations are provided to applicants with disabilities to support a diverse and accessible workplace.

Overall, becoming a Shift Supervisor at Starbucks is an exciting opportunity to develop leadership skills in a fast-paced, customer-focused environment while making a tangible difference in customers’ daily experiences and your own career trajectory.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety
  • At least six months experience interacting with and fulfilling customer requests
  • At least six months experience delegating tasks or coordinating two or more employees

Job Qualifications

  • Six months experience in a customer-facing role
  • Experience delegating tasks or coordinating team members
  • Ability to direct the work of others
  • Effective oral communication skills
  • Strong interpersonal skills
  • Knowledge of the retail environment
  • Ability to learn quickly and work as part of a team
  • Ability to build relationships

Job Duties

  • Lead and motivate store team during shifts to ensure high-quality customer service
  • Prepare and coach the preparation of food and beverages to standard or customized recipes
  • Delegate tasks to employees and coordinate team efforts
  • Ensure accurate cash handling and maintain store safety and security
  • Uphold store operating policies and standards consistently
  • Foster a welcoming and inclusive atmosphere for customers and team members
  • Manage store operations with flexibility to work varied shifts including early mornings, evenings, weekends, and holidays

Job Criteria

Experience

Entry Level (1-2 years)


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