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shift supervisor - Store# 21265, US 59 & FM 1314

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401k Retirement Plan

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for crafting the world's finest coffee and creating meaningful moments in a warm, welcoming environment. Founded in 1971, Starbucks has grown into one of the most admired brands worldwide, operating thousands of stores across the globe with a commitment to quality, sustainability, and community connection. The company's mission transcends beyond serving exceptional coffee to fostering social moments where customers can connect, relax, and enjoy a superior coffee experience.

As a coffeehouse and retail leader, Starbucks prioritizes not only product excellence but also employee development and well-being. The company’s workplace culture emphasizes inclusivity, respect, and empowerment for all partners (employees), enabling them to bring their authentic selves to work and contribute meaningfully to the community they serve. With a focus on innovation, sustainability, and customer-centric services, Starbucks continues to set industry standards for premium coffee and customer experience.

The Shift Supervisor role at Starbucks is a pivotal leadership position that ensures operational excellence while cultivating a welcoming atmosphere for customers and partners alike. As a Shift Supervisor, you will lead with both craft and heart, guiding your team through each shift to consistently deliver quality beverages and outstanding customer service. This role is about more than management; it’s about fostering a community space where every cup of coffee sparks connection and where every partner feels supported in their growth journey.

In your capacity as a Shift Supervisor, you will oversee daily operations, ensuring compliance with health and safety standards, cash handling procedures, and company policies. Leadership in this role involves coaching and developing partners to excel in their roles while maintaining a positive and efficient workplace. A core component of your responsibilities is to manage the team’s workflow, delegate tasks effectively, and inspire your colleagues to achieve their best performance.

Starbucks is invested in your professional development by providing extensive training opportunities and industry-leading benefits. The role offers an empowering environment where you can grow your skills in retail leadership, customer relations, and operational management. Flexibility is key, with shifts potentially spanning early mornings, evenings, weekends, nights, and holidays, allowing for a dynamic and engaging work schedule.

Beyond operational leadership, the Shift Supervisor will play a significant role in enhancing the customer experience by ensuring that every beverage and food item is prepared to the highest standard, tailored when necessary to meet customer preferences. Your ability to communicate effectively, build strong interpersonal relationships, and work collaboratively with your team will be critical to success.

Starbucks values diversity, equity, and inclusion in its workforce and is committed to providing reasonable accommodations for applicants with disabilities. Compensation for partners generally starts at the entry point of the pay range, based on geographic location and individual qualifications. This role not only offers a competitive hourly wage but also access to a comprehensive benefits package designed to support your health, financial well-being, and education aspirations.

In summary, the Shift Supervisor position at Starbucks Coffee Company is a unique leadership opportunity within a globally respected organization that combines a passion for coffee with a commitment to community and personal growth. It is ideal for individuals who thrive in fast-paced environments, enjoy leading teams, and are motivated to create memorable experiences for both customers and partners.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • meet store operating policies and standards
  • six months of customer interaction experience
  • six months of experience delegating tasks and coordinating two or more employees
  • ability to coach preparation of food and beverages

Job Qualifications

  • High school diploma or equivalent
  • minimum six months of experience in customer-facing roles
  • experience delegating tasks and coordinating team efforts
  • effective oral communication skills
  • strong interpersonal and team-building skills
  • knowledge of retail environment
  • ability to learn quickly

Job Duties

  • Lead daily store operations to ensure excellence
  • delegate tasks and coordinate team activities
  • coach and mentor partners to improve performance
  • ensure compliance with health, safety, and cash handling standards
  • prepare and oversee the preparation of food and beverages according to standards
  • handle customer interactions to foster a welcoming environment
  • maintain store safety and security

Job Criteria

Experience

Mid Level (3-7 years)


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