Starbucks logo

shift supervisor - Store# 19997, DOWNTOWN DISNEY WEST SIDE

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $23.18 - $26.31
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Employee stock purchase plan
Equity program
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world's finest coffee and creating meaningful moments for its customers. Founded in 1971, Starbucks has grown into an iconic brand synonymous with quality coffee, community, and a warm, welcoming atmosphere. With thousands of stores across the globe, Starbucks is committed to not only delivering excellent coffee but also fostering connections that brighten people's days and build community. The brand’s mission revolves around creating an inclusive, empowering workplace where partners (employees) can grow and thrive. Starbucks emphasizes developmental experiences, offering opportunities for career advancement and skill enhancement within the company.

Starbucks is currently seeking a shift supervisor to join their dynamic team. As a shift supervisor, you will take on a leadership role, guiding your coffeehouse team with both craft and heart to ensure every customer experience is exceptional. This role is crucial in maintaining the store’s operational standards, including quality beverage preparation, food safety, cash handling, and store security. You will be responsible for fostering a welcoming environment for customers, supporting your team members, and ensuring that everyday operations run smoothly. The shift supervisor position requires flexibility in working hours, accommodating early mornings, evenings, weekends, nights, and holidays. This part-time or full-time role offers a competitive salary commensurate with experience and location. Starbucks is committed to providing industry-leading benefits that support your health, financial well-being, and personal growth, including access to medical, dental, and vision insurance plans, paid parental leave, vacation, sick time, and a 401(k) retirement plan with employer match.

In addition to managing day-to-day store operations, shift supervisors at Starbucks play a key role in coaching and developing the team. This includes ensuring that all partners adhere to Starbucks' policies and standards, guiding their preparation of beverages and food products, and helping to cultivate a positive and collaborative workplace culture. The ideal candidate will have experience in retail or customer service environments, with demonstrated leadership ability to delegate tasks and coordinate work among team members. Strong interpersonal and communication skills are essential, as you will be responsible for building relationships both with customers and team members. Starbucks is deeply invested in creating a respectful and inclusive culture, where all partners feel valued and supported. Partners are given access to robust education benefits, including the Starbucks College Achievement Plan which offers 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Furthermore, Starbucks supports employees with financial well-being tools, emergency savings incentives, and resources for managing student loans. This helps ensure that Starbucks is not just a place to work, but a place to build a career and future.

Starbucks Coffee Company is committed to equal employment opportunities and reasonable accommodations for applicants with disabilities. The company fosters a discrimination-free workplace and considers qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. If accommodations are needed during the application process, Starbucks provides support to ensure all candidates have equitable access. Overall, joining Starbucks as a shift supervisor means being part of a globally respected brand that values community impact, partner growth, and the delivery of exceptional coffee experiences. This role offers a meaningful opportunity to lead with passion, develop leadership skills, and contribute positively to your community through the universal language of coffee.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • meet store operating policies and standards including cash handling and store safety with or without reasonable accommodations
  • prepare and coach preparation of food and beverages to standard or customized recipes
  • at least six months experience in customer-facing role
  • at least six months experience delegating tasks or coordinating employees

Job Qualifications

  • High school diploma or equivalent
  • six months of experience interacting with and fulfilling customer requests
  • six months of experience delegating tasks or coordinating work of multiple employees
  • strong oral communication skills
  • ability to direct the work of others
  • knowledge of retail environment
  • ability to build relationships and work effectively in a team

Job Duties

  • Lead the store team to deliver exceptional customer service and product quality
  • oversee daily store operations including cash handling and store safety
  • coach and develop team members to ensure adherence to Starbucks standards
  • prepare and ensure quality beverages and food products according to standard recipes or customized requests
  • delegate tasks and coordinate responsibilities among team members
  • maintain store operating policies and standards consistently
  • foster a positive and welcoming environment for customers and partners

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef