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shift supervisor - Store# 19869, 12TH AVE. RD & E. HAWAII AVE.

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan

Job Description

Starbucks Coffee Company is a leading global coffeehouse chain renowned for crafting the world's finest coffee while creating meaningful moments for its customers. With thousands of stores worldwide, Starbucks is dedicated to delivering not just high-quality beverages but also a warm, welcoming environment where every cup of coffee fosters connection and community. The company's commitment to ethical sourcing, environmental sustainability, and exceptional customer service has made it a beloved brand across many countries. Starbucks offers a dynamic workplace culture that values diversity, inclusion, and employee growth, making it a sought-after employer in the retail and food service industry.

The role of a Shift Supervisor at Starbucks is pivotal in maintaining the store’s standards of service and quality. This position involves leading by example with both craft and heart, ensuring that each customer interaction is positive and every beverage and food item meets Starbucks’ exacting recipes and standards. The Shift Supervisor is responsible for fostering a welcoming and engaging atmosphere for customers and partners alike, taking charge of operational responsibilities during their shifts. This leadership role demands strong interpersonal and communication skills, the ability to coordinate and delegate tasks effectively, and a passion for teamwork. Starbucks invests significantly in the professional development of its partners, offering extensive training and opportunities to advance within the company.

Employment with Starbucks as a Shift Supervisor is typically part-time or full-time, with flexible hours that may include early mornings, evenings, weekends, nights, and holidays. Compensation varies by location and experience but is competitive within the retail hospitality sector. Starbucks also ensures partners are well-compensated with a comprehensive benefits package that supports their well-being and growth. These benefits include medical, dental, and vision insurance; 401(k) retirement plans with employer matching; paid time off; and unique educational opportunities like the Starbucks College Achievement Plan, which provides full tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program.

This role is ideal for individuals who thrive in customer-focused environments and are eager to lead collaborative teams to success. Shift Supervisors at Starbucks are not only overseeing store operations but are also champions of community spirit, creating spaces where customers feel valued and connections are made. The position requires at least six months of direct experience in customer service and leadership responsibilities where tasks are delegated to others. This ensures that Shift Supervisors possess a practical understanding of retail dynamics and team management. Starbucks also prioritizes safety, security, and adherence to store policies, expecting that all partners maintain these standards consistently.

Overall, becoming a Shift Supervisor at Starbucks offers more than just a job; it presents an opportunity to grow professionally in a company committed to its people and communities. Starbucks emphasizes inclusivity and equal opportunity, providing reasonable accommodations for employees with disabilities and welcoming applicants of diverse backgrounds. The company continually fosters an environment where partners feel supported both on and off the clock, truly embodying the spirit of crafting meaningful moments one coffee at a time.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including early mornings evenings weekends nights and holidays
  • Meet store operating policies and standards including quality beverage and food preparation cash handling and store safety and security with or without reasonable accommodations
  • Six months of experience interacting with and fulfilling customer requests
  • Prepare and coach preparation of food and beverages to standard or customized recipes including recipe changes
  • At least six months of experience delegating tasks to or coordinating two or more employees

Job Qualifications

  • At least six months of experience in a customer-facing role
  • Experience delegating tasks or coordinating a team of two or more employees
  • Strong interpersonal and communication skills
  • Ability to learn quickly and adapt to changing environments
  • Knowledge of retail operations and store policies
  • Effective team collaboration and relationship-building abilities
  • Demonstrated leadership potential

Job Duties

  • Lead and supervise shift operations to ensure consistent delivery of quality beverages and food products
  • Delegate tasks and coordinate the activities of team members during shifts
  • Maintain store safety and security protocols
  • Provide coaching and training to partners for skill development
  • Handle cash management and operational procedures accurately
  • Foster a welcoming environment to enhance the customer experience
  • Ensure compliance with company policies and standards

Job Criteria

Experience

Entry Level (1-2 years)


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