
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.32 - $23.07
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Discounted company stock program
Equity program
Tuition coverage
student loan management resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is one of the world's leading coffeehouse chains, renowned for crafting the world's finest coffee while creating meaningful moments for its customers. Founded with the vision to inspire and nurture the human spirit, Starbucks has grown into an iconic global brand recognized for its commitment to quality, community, and sustainability. The company operates thousands of stores worldwide and continues to expand its reach by providing enriching coffee experiences that go beyond just the beverage. Starbucks is dedicated to fostering a warm, welcoming environment where every cup of coffee sparks connection and brightens someone's day. The culture emphasizes respect, inclusion, and positive social impact, making it not just a place to enjoy coffee, but a place where people connect and belong.
The role of the Shift Supervisor at Starbucks is an essential leadership position within this dynamic environment. Shift Supervisors lead with both craft and heart, making the coffeehouse a welcoming space for the community and team members alike. This role involves managing daily store operations with an emphasis on quality service, fostering teamwork, and coaching partners to deliver exceptional customer experiences. Shift Supervisors are empowered to create an environment that reflects the Starbucks mission while developing their own leadership skills through developmental experiences and industry-leading benefits.
In this position, candidates will be responsible for directing the work of other employees, ensuring adherence to store policies and standards, and maintaining high-quality beverage and food preparation. The opportunity to work flexible hours, including mornings, evenings, weekends, nights, and holidays, provides a dynamic work schedule suited for individuals who thrive in fast-paced retail environments. Additionally, Starbucks invests in the growth journey of its partners, offering comprehensive benefits such as medical, dental, and vision insurance, paid time off, parental leave, tuition coverage for online bachelor's degrees through the Starbucks College Achievement Plan, and financial wellness resources.
The Shift Supervisor role also requires a strong knowledge of the retail environment as well as effective communication and interpersonal skills. Candidates should be able to build and maintain positive relationships with team members and customers, ensuring a supportive and productive team-oriented atmosphere. This position is perfect for individuals who are passionate about coffee culture, enjoy working collaboratively, and want to take a proactive role in leading store operations while contributing to their community's experience.
Joining Starbucks as a Shift Supervisor means becoming part of a diverse and inclusive company committed to equality and opportunity for all qualified applicants. Starbucks supports reasonable accommodations for individuals with disabilities and strives to create equitable work environments across its stores. With a focus on employee development and well-being, Starbucks offers a unique combination of professional growth, meaningful work, and comprehensive benefits, making it a top choice for those interested in a career in the coffee and retail industry.
The role of the Shift Supervisor at Starbucks is an essential leadership position within this dynamic environment. Shift Supervisors lead with both craft and heart, making the coffeehouse a welcoming space for the community and team members alike. This role involves managing daily store operations with an emphasis on quality service, fostering teamwork, and coaching partners to deliver exceptional customer experiences. Shift Supervisors are empowered to create an environment that reflects the Starbucks mission while developing their own leadership skills through developmental experiences and industry-leading benefits.
In this position, candidates will be responsible for directing the work of other employees, ensuring adherence to store policies and standards, and maintaining high-quality beverage and food preparation. The opportunity to work flexible hours, including mornings, evenings, weekends, nights, and holidays, provides a dynamic work schedule suited for individuals who thrive in fast-paced retail environments. Additionally, Starbucks invests in the growth journey of its partners, offering comprehensive benefits such as medical, dental, and vision insurance, paid time off, parental leave, tuition coverage for online bachelor's degrees through the Starbucks College Achievement Plan, and financial wellness resources.
The Shift Supervisor role also requires a strong knowledge of the retail environment as well as effective communication and interpersonal skills. Candidates should be able to build and maintain positive relationships with team members and customers, ensuring a supportive and productive team-oriented atmosphere. This position is perfect for individuals who are passionate about coffee culture, enjoy working collaboratively, and want to take a proactive role in leading store operations while contributing to their community's experience.
Joining Starbucks as a Shift Supervisor means becoming part of a diverse and inclusive company committed to equality and opportunity for all qualified applicants. Starbucks supports reasonable accommodations for individuals with disabilities and strives to create equitable work environments across its stores. With a focus on employee development and well-being, Starbucks offers a unique combination of professional growth, meaningful work, and comprehensive benefits, making it a top choice for those interested in a career in the coffee and retail industry.
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety
- at least six months experience in customer service role
- six months experience supervising or coordinating tasks of employees
Job Qualifications
- minimum six months of customer-facing experience
- experience delegating tasks to two or more employees
- ability to direct the work of others
- effective oral communication skills
- knowledge of the retail environment
- strong interpersonal skills
- ability to work well within a team
- ability to build positive relationships
Job Duties
- lead daily store operations and team during shifts
- coach partners to prepare food and beverages according to standard recipes or customer specifications
- ensure quality control of products and customer service
- manage cash handling and store safety protocols
- delegate tasks and coordinate work among team members
- foster a positive and team-oriented work environment
- maintain compliance with store policies and operational standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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