Starbucks logo

shift supervisor - Store# 14163, TINLEY PARK-159TH & HARLEM

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
401k Retirement Plan
Employee stock purchase plan
Tuition coverage

Job Description

Starbucks Coffee Company is a globally renowned coffeehouse chain that has become synonymous with quality coffee and a welcoming community experience. Known for its commitment to ethically sourced coffee, innovative beverage offerings, and exceptional customer service, Starbucks has built a legacy around crafting moments of connection over the world’s finest coffee. With thousands of stores worldwide, Starbucks offers a diversity of employment opportunities in an engaging and supportive environment. The company values each partner’s growth and provides a wide array of developmental experiences, fostering a culture where employees feel empowered to excel and grow in their careers. Starbucks is equally dedicated to offering comprehensive benefits that support partners' well-being both professionally and personally.

The role of Shift Supervisor at Starbucks is a pivotal leadership position focused on delivering excellent customer experiences while managing daily store operations. A shift supervisor leads with craft and heart to create a warm and welcoming atmosphere where every cup of coffee serves as a catalyst for genuine connections within the community. This role involves coaching and guiding partners to maintain the highest standards of beverage and food preparation, ensuring consistency and quality in every delivery. Additionally, shift supervisors are responsible for coordinating tasks among team members to maintain smooth store operations including cash handling, safety and security protocols, and delivery of outstanding customer service.

As a shift supervisor, you will be given opportunities to develop leadership skills as you manage and motivate a team in a fast-paced retail environment. The position requires maintaining regular attendance and availability to work flexible hours, including evenings, weekends, holidays, and early mornings. Starbucks supports its partners by providing extensive benefits including medical, dental, vision, and life insurance, paid parental leave, paid vacation, sick time, as well as access to educational programs such as the Starbucks College Achievement Plan offering 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Additional perks include a 401(k) retirement plan with employer match, equity programs, employee stock purchase plans, financial well-being tools, and more.

This leadership position at Starbucks is an excellent opportunity to grow within a company that values diversity, inclusion, and career development. Starbucks values individuals who can foster positive relationships, demonstrate effective communication, and work collaboratively as part of a team. The shift supervisor role is not just about managing a shift; it’s about creating meaningful moments that brighten customers’ days and building genuine connections within the community. If you are passionate about coffee, leadership, and creating inspiring customer experiences, this position offers a rewarding and dynamic workplace to showcase your skills and develop your career in the coffee retail industry.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including beverage and food quality, cash handling, and safety
  • Six months of customer-facing experience
  • Six months of experience delegating tasks to two or more employees

Job Qualifications

  • Six months of customer service experience
  • Six months of experience delegating or coordinating tasks
  • Ability to direct the work of others
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work collaboratively as part of a team

Job Duties

  • Lead shift operations to deliver excellent customer service
  • Coach partners on beverage preparation and food quality standards
  • Delegate tasks and coordinate activities among team members
  • Ensure adherence to store safety and security policies
  • Manage cash handling and operational procedures
  • Foster a welcoming environment for customers and partners
  • Support team collaboration and development

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef