
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Job Description
Starbucks Coffee Company is a globally recognized and respected coffeehouse chain that has been crafting the world’s finest coffee one meaningful moment at a time. Established with a mission to create a warm and welcoming space where every cup of coffee sparks connection, Starbucks has evolved into not only a leader in the coffee industry but also a pioneer in fostering community and creating compassionate work environments. The brand is known for its commitment to quality, sustainability, and the holistic well-being of its partners (employees) and customers alike. With more than thousands of locations worldwide, Starbucks continues to set the standard for premium coffee experiences and retail excellence.
Working at Starbucks means joining a community-driven company dedicated to empowering its partners with growth opportunities and extensive benefits. Starbucks offers an industry-leading benefits package that includes health coverage, paid leave, and educational support to ensure every partner can thrive both professionally and personally.
The role of Shift Supervisor at Starbucks is a leadership position that blends craft, heart, and operational expertise to make each store a welcoming space for customers and community. A shift supervisor leads the store team by setting the tone for a positive and engaging work environment and ensuring the highest levels of service and product quality on each shift. This role is responsible for managing the day-to-day operations during their designated shift, which involves coaching and developing baristas, ensuring compliance with store policies, and maintaining store safety and security.
The Shift Supervisor must possess strong interpersonal skills and the ability to manage and delegate tasks effectively. This role demands someone who can foster teamwork, build meaningful relationships with partners and customers, and drive the store’s success by creating a culture grounded in Starbucks’ values. Attention to detail in beverage and food preparation is essential, as the supervisor ensures that all products meet Starbucks’ exacting standards, including any customer-customized orders.
Starbucks values flexibility in scheduling for Shift Supervisors, who must be available to work varied hours including early mornings, evenings, weekends, nights, and holidays, reflecting the operational needs of each location. A minimum of six months' experience in customer-facing roles and some experience with task coordination or delegation is required to thrive in this dynamic environment. The ability to communicate effectively and learn quickly are key traits that will help a shift supervisor succeed and guide their team towards excellence.
This role offers a unique opportunity to cultivate leadership skills within a globally recognized brand, while being part of a company that is deeply invested in the growth and well-being of its partners. Starbucks' comprehensive benefits include medical, dental, and vision insurance, life insurance options, paid parental leave, paid vacation and sick leave, holiday pay, participation in retirement savings plans including 401(k) with employer match, and tuition coverage for a bachelor’s degree via the Starbucks College Achievement Plan.
Additionally, Starbucks is committed to diversity, equity, and inclusion, ensuring equal employment opportunities for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. The company also provides reasonable accommodations for applicants with disabilities to support a fair hiring process.
By becoming a Shift Supervisor at Starbucks, you are not only joining a leading coffee brand but also contributing to a culture that values meaningful connections, community impact, and personal development through every shift you lead.
Working at Starbucks means joining a community-driven company dedicated to empowering its partners with growth opportunities and extensive benefits. Starbucks offers an industry-leading benefits package that includes health coverage, paid leave, and educational support to ensure every partner can thrive both professionally and personally.
The role of Shift Supervisor at Starbucks is a leadership position that blends craft, heart, and operational expertise to make each store a welcoming space for customers and community. A shift supervisor leads the store team by setting the tone for a positive and engaging work environment and ensuring the highest levels of service and product quality on each shift. This role is responsible for managing the day-to-day operations during their designated shift, which involves coaching and developing baristas, ensuring compliance with store policies, and maintaining store safety and security.
The Shift Supervisor must possess strong interpersonal skills and the ability to manage and delegate tasks effectively. This role demands someone who can foster teamwork, build meaningful relationships with partners and customers, and drive the store’s success by creating a culture grounded in Starbucks’ values. Attention to detail in beverage and food preparation is essential, as the supervisor ensures that all products meet Starbucks’ exacting standards, including any customer-customized orders.
Starbucks values flexibility in scheduling for Shift Supervisors, who must be available to work varied hours including early mornings, evenings, weekends, nights, and holidays, reflecting the operational needs of each location. A minimum of six months' experience in customer-facing roles and some experience with task coordination or delegation is required to thrive in this dynamic environment. The ability to communicate effectively and learn quickly are key traits that will help a shift supervisor succeed and guide their team towards excellence.
This role offers a unique opportunity to cultivate leadership skills within a globally recognized brand, while being part of a company that is deeply invested in the growth and well-being of its partners. Starbucks' comprehensive benefits include medical, dental, and vision insurance, life insurance options, paid parental leave, paid vacation and sick leave, holiday pay, participation in retirement savings plans including 401(k) with employer match, and tuition coverage for a bachelor’s degree via the Starbucks College Achievement Plan.
Additionally, Starbucks is committed to diversity, equity, and inclusion, ensuring equal employment opportunities for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. The company also provides reasonable accommodations for applicants with disabilities to support a fair hiring process.
By becoming a Shift Supervisor at Starbucks, you are not only joining a leading coffee brand but also contributing to a culture that values meaningful connections, community impact, and personal development through every shift you lead.
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings evenings weekends nights and holidays
- meet store operating policies and standards including quality beverages food cash handling and safety
- six months experience in customer-facing role
- six months experience delegating or coordinating tasks
Job Qualifications
- six months experience interacting with customers
- experience delegating tasks and coordinating employees
- effective oral communication skills
- strong interpersonal skills
- ability to learn quickly
- ability to direct the work of others
- knowledge of the retail environment
Job Duties
- lead the store team during shifts
- coach and develop baristas
- ensure quality beverages and food products
- manage cash handling and store safety
- delegate tasks and coordinate employee activities
- maintain store operating policies and standards
- foster a welcoming environment for customers
Job Criteria
Experience
No experience required
Job Location
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