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shift supervisor - Store# 13571, MILWAUKEE & OVERLAND - BOISE

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401K Plan with employer match
Discounted stock purchase program
Equity program
emergency savings
Financial well-being tools
Tuition coverage for bachelor degree
student loan management resources
Educational opportunities
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company, a globally recognized leader in the coffeehouse industry, is renowned for crafting the world's finest coffee while creating meaningful moments for each customer. With a deep-rooted commitment to fostering warm, welcoming environments, Starbucks locations are more than just places to enjoy a great cup of coffee — they are community hubs where connections are nurtured and every interaction matters. As a company, Starbucks places significant emphasis on both customer satisfaction and partner (employee) growth, offering industry-leading benefits and opportunities for personal and professional development. The culture at Starbucks is infused with values of inclusivity, respect, continuous learning, and social responsibility, making it a highly sought-after employer in the retail and hospitality sector.

Within this iconic coffeehouse setting, the role of a shift supervisor is pivotal. This leadership position involves guiding the team with both craft and heart to ensure an exceptional customer experience and a vibrant, supportive workplace. Shift supervisors at Starbucks take charge of managing daily store operations, maintaining high-quality beverage and food standards, and ensuring a safe and secure environment for both customers and partners. They lead by example, mentoring team members through personalized coaching and fostering a collaborative culture that drives engagement and operational excellence.

The shift supervisor role demands a blend of retail knowledge, leadership skills, and a passion for coffee culture. This position requires flexibility in scheduling, as shifts may include early mornings, evenings, weekends, nights, and holidays, reflecting the dynamic nature of a bustling coffeehouse. Starbucks invests heavily in its partners' growth, providing developmental experiences to enhance skills and empower individuals to succeed within the company and beyond.

In return, partners receive comprehensive benefits that support their health, financial well-being, education, and work-life balance. These offerings include medical, dental, and vision insurance, life insurance, disability coverage, paid parental leave, vacation and sick time accrual, holiday pay, and participation in a 401(k) retirement scheme with employer matching. Starbucks also offers unique benefits such as a discounted stock purchase program, equity incentives, emergency savings initiatives, and a first-time bachelor’s degree program through Arizona State University at 100% tuition coverage. The company’s dedication to accommodating diverse needs extends to providing backup care and assistance programs, as well as compliance with pertinent employee leave laws.

Joining Starbucks as a shift supervisor is more than just taking on a leadership role — it is an opportunity to be part of a global community that values purposeful work, continuous growth, and making a positive impact both inside and outside the coffeehouse. Partners who thrive in this role are those who enjoy engaging with customers and team members, can manage multi-faceted tasks efficiently, and are passionate about leading with empathy and integrity. Starbucks Coffee Company embraces equal opportunity employment, ensuring that every partner is valued and supported regardless of background or circumstances. Prospective applicants are encouraged to embrace this role not only as a job but as a meaningful career path in the coffee industry.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality, cash handling, and safety
  • Ability to prepare and coach preparation of food and beverages to standard or customized recipes

Job Qualifications

  • Six months experience interacting with and fulfilling customer requests
  • Six months experience delegating tasks or coordinating two or more employees
  • Ability to direct the work of others
  • Ability to learn quickly
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal and team-building skills

Job Duties

  • Lead shifts by supervising and supporting partners to deliver exceptional service
  • Ensure quality preparation and customization of food and beverages according to standard recipes
  • Manage store operations including cash handling, safety, and security procedures
  • Delegate tasks effectively to team members and coordinate their activities
  • Coach and develop partners to enhance their skills and performance
  • Maintain store standards and compliance with company policies
  • Foster a welcoming and inclusive environment for customers and partners

Job Criteria

Experience

Entry Level (1-2 years)


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