
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Sick Time
short-term disability
long-term disability
401k Retirement Plan
stock purchase program
Equity program
Tuition coverage
student loan management resources
backup care
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for crafting the world’s finest coffee and fostering meaningful connections through every cup. As an established and trusted brand, Starbucks operates thousands of stores worldwide, serving millions of customers each day with high-quality beverages and food products in a welcoming, community-centric atmosphere. The company is dedicated not only to providing exceptional coffee experiences but also to creating a workplace culture where employees — referred to as partners — are supported, valued, and empowered. Starbucks places significant emphasis on inclusive growth, offering industry-leading benefits and a supportive environment that encourages partners to thrive both personally and professionally.
The role of a Shift Supervisor at Starbucks is both dynamic and rewarding, centered on leadership, operational excellence, and customer engagement. In this position, you will lead a team to create a warm and inviting space where every customer feels welcomed and every coffee served is made with craft and care. The Shift Supervisor is responsible for managing store operations during designated shifts, ensuring high standards of product quality, safety, and customer service are consistently met. You will play a crucial role in coaching team members, delegating tasks efficiently, and maintaining a smooth workflow to meet store goals. This leadership role requires excellent interpersonal skills, quick learning capabilities, and the ability to inspire others through example and effective communication.
Starbucks values versatility in work hours; therefore, Shift Supervisors must be available for flexible scheduling, which may include early mornings, evenings, weekends, nights, and holidays. This role demands a balance of hands-on teamwork and supervisory skills, alongside a keen understanding of retail operations and customer service excellence. In addition to operational responsibilities, the Shift Supervisor will actively contribute to a positive work environment where collaboration and relationship-building among partners foster both individual success and shared achievements.
With a commitment to partner development, Starbucks provides continuous learning opportunities and developmental experiences, helping you grow your skills and advance your career within the company. As a Starbucks partner, you and your family gain access to comprehensive benefits such as medical, dental, and vision insurance, life insurance options, paid parental and vacation leave, disability coverage, and a robust retirement plan. Moreover, Starbucks offers unique benefits including tuition coverage for first-time bachelor’s degrees through Arizona State University’s online program, financial well-being resources, and additional incentives promoting work-life balance.
Joining Starbucks as a Shift Supervisor means becoming part of a globally respected organization that prizes integrity, quality, and community engagement. You will be instrumental in shaping the daily Starbucks experience by leading your team with passion, care, and a shared commitment to excellence. This role isn’t just about managing a shift; it’s about making a meaningful difference in the lives of customers and colleagues alike, brewing moments of connection one cup at a time.
The role of a Shift Supervisor at Starbucks is both dynamic and rewarding, centered on leadership, operational excellence, and customer engagement. In this position, you will lead a team to create a warm and inviting space where every customer feels welcomed and every coffee served is made with craft and care. The Shift Supervisor is responsible for managing store operations during designated shifts, ensuring high standards of product quality, safety, and customer service are consistently met. You will play a crucial role in coaching team members, delegating tasks efficiently, and maintaining a smooth workflow to meet store goals. This leadership role requires excellent interpersonal skills, quick learning capabilities, and the ability to inspire others through example and effective communication.
Starbucks values versatility in work hours; therefore, Shift Supervisors must be available for flexible scheduling, which may include early mornings, evenings, weekends, nights, and holidays. This role demands a balance of hands-on teamwork and supervisory skills, alongside a keen understanding of retail operations and customer service excellence. In addition to operational responsibilities, the Shift Supervisor will actively contribute to a positive work environment where collaboration and relationship-building among partners foster both individual success and shared achievements.
With a commitment to partner development, Starbucks provides continuous learning opportunities and developmental experiences, helping you grow your skills and advance your career within the company. As a Starbucks partner, you and your family gain access to comprehensive benefits such as medical, dental, and vision insurance, life insurance options, paid parental and vacation leave, disability coverage, and a robust retirement plan. Moreover, Starbucks offers unique benefits including tuition coverage for first-time bachelor’s degrees through Arizona State University’s online program, financial well-being resources, and additional incentives promoting work-life balance.
Joining Starbucks as a Shift Supervisor means becoming part of a globally respected organization that prizes integrity, quality, and community engagement. You will be instrumental in shaping the daily Starbucks experience by leading your team with passion, care, and a shared commitment to excellence. This role isn’t just about managing a shift; it’s about making a meaningful difference in the lives of customers and colleagues alike, brewing moments of connection one cup at a time.
Job Requirements
- maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights or holidays
- meet store operating policies including quality beverage and food preparation, cash handling and store safety
- six months experience in a customer-facing role
- six months experience delegating or coordinating employees
Job Qualifications
- minimum six months of experience interacting with and fulfilling customer requests
- at least six months of experience delegating tasks or coordinating a team of two or more employees
- knowledge of the retail environment
- strong interpersonal and oral communication skills
- ability to direct the work of others
- ability to learn quickly
- ability to work as part of a team
- ability to build relationships
Job Duties
- lead store shifts and delegate tasks effectively
- ensure quality preparation of beverages and food products
- maintain store safety and security standards
- handle cash and manage transactions accurately
- coach and develop team members during shifts
- deliver excellent customer service and resolve customer issues
- uphold store operating policies and standards
Job Criteria
Experience
No experience required
Job Location
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