
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401(k) retirement plan
stock purchase program
tuition coverage for bachelor's degree
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world’s finest coffee and creating meaningful connections through every cup. Established as a leader in the coffee retail industry, Starbucks operates thousands of stores worldwide, serving a diverse community of customers daily. The company prides itself on creating warm, inviting spaces where people can gather and make memories while enjoying high-quality beverages and food. They are not only focused on excellent product craftsmanship but also on fostering an inclusive and supportive environment for both customers and employees alike. Starbucks has built a strong reputation for its commitment to social responsibility, sustainability, and partner (employee) welfare, providing competitive benefits and opportunities for personal and professional growth.
This job opening is for the position of Shift Supervisor, an essential role responsible for leading store operations during shifts. As a shift supervisor at Starbucks, you will take on the role of a frontline leader who ensures both excellent customer experiences and efficient store management. The role involves managing a team, coaching and developing partners, and maintaining Starbucks' high standards for product quality and store safety. You will be the person who helps create a welcoming and friendly atmosphere for the community that visits the coffeehouse every day. Your leadership will directly influence the store's performance, from handling cash operations to inspiring your team to deliver exceptional service.
In this role, you will be working flexible hours, which may include early mornings, evenings, weekends, nights, and holidays. The company emphasizes the importance of punctuality and consistency in attendance, ensuring smooth store operations. The position requires at least six months of experience interacting with customers in a dynamic retail environment and experience in delegating tasks or coordinating employee responsibilities. Additionally, the role demands strong interpersonal skills, the ability to direct and motivate others, and excellent communication capabilities.
Starbucks partners enjoy a range of industry-leading benefits, such as comprehensive medical, dental, and vision insurance, life insurance, disability coverage, paid parental leave, accrued vacation and sick time, holiday pay, retirement plans, and stock purchase programs. The company also supports educational advancement through programs like 100% tuition coverage for a bachelor’s degree via Arizona State University’s online program. Inclusive work policies are a priority at Starbucks, reflected in their commitment to equal employment opportunities and reasonable accommodations for candidates with disabilities.
The shift supervisor role is not merely about operational tasks but embodying Starbucks’ mission of nurturing human connections in the community by engaging with customers and team members alike. It’s an excellent opportunity for those passionate about coffee culture and developing leadership skills within a globally respected company committed to positive social impact and employee well-being.
This job opening is for the position of Shift Supervisor, an essential role responsible for leading store operations during shifts. As a shift supervisor at Starbucks, you will take on the role of a frontline leader who ensures both excellent customer experiences and efficient store management. The role involves managing a team, coaching and developing partners, and maintaining Starbucks' high standards for product quality and store safety. You will be the person who helps create a welcoming and friendly atmosphere for the community that visits the coffeehouse every day. Your leadership will directly influence the store's performance, from handling cash operations to inspiring your team to deliver exceptional service.
In this role, you will be working flexible hours, which may include early mornings, evenings, weekends, nights, and holidays. The company emphasizes the importance of punctuality and consistency in attendance, ensuring smooth store operations. The position requires at least six months of experience interacting with customers in a dynamic retail environment and experience in delegating tasks or coordinating employee responsibilities. Additionally, the role demands strong interpersonal skills, the ability to direct and motivate others, and excellent communication capabilities.
Starbucks partners enjoy a range of industry-leading benefits, such as comprehensive medical, dental, and vision insurance, life insurance, disability coverage, paid parental leave, accrued vacation and sick time, holiday pay, retirement plans, and stock purchase programs. The company also supports educational advancement through programs like 100% tuition coverage for a bachelor’s degree via Arizona State University’s online program. Inclusive work policies are a priority at Starbucks, reflected in their commitment to equal employment opportunities and reasonable accommodations for candidates with disabilities.
The shift supervisor role is not merely about operational tasks but embodying Starbucks’ mission of nurturing human connections in the community by engaging with customers and team members alike. It’s an excellent opportunity for those passionate about coffee culture and developing leadership skills within a globally respected company committed to positive social impact and employee well-being.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
- Adhere to store operating policies and standards including cash handling and safety with or without reasonable accommodation
- At least six months of customer interaction experience
- At least six months of experience delegating or coordinating tasks for two or more employees
- Ability to prepare and coach preparation of food and beverages to standard or customized recipes
Job Qualifications
- Six months of experience interacting with customers in a retail or hospitality environment
- Six months of experience delegating tasks or coordinating the work of others
- Ability to direct and lead a team effectively
- Strong interpersonal and communication skills
- Knowledge of retail store operations and standards
- Ability to work collaboratively as part of a team
- Demonstrated quick learning ability
Job Duties
- Lead the store team by assigning tasks and providing clear direction
- Ensure the preparation and quality of beverages and food products according to standard recipes or customer customizations
- Maintain store operating policies including cash handling, safety, and security protocols
- Coach and mentor partners to enhance their skills and promote professional development
- Manage store operations during shifts, ensuring smooth workflow and exceptional customer service
- Handle customer interactions with warmth and professionalism to foster connections
- Monitor and support consistent store standards and compliance with company policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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