
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
short-term disability
long-term disability
401(k) plan with employer match
stock purchase program
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for crafting the world’s finest coffee and creating meaningful moments for its customers. As a premium coffee retailer, Starbucks operates thousands of stores worldwide, providing a warm and welcoming space where every cup of coffee sparks connection and community. With a commitment to quality, innovation, and social responsibility, Starbucks has established itself as a brand that values both its customers and its partners (employees). The company’s dedication to diversity, equity, and inclusion fosters a culture where everyone feels respected and empowered to contribute meaningfully.
Starbucks is currently seeking a passionate and dedicated Shift Supervisor to join their coffeehouse leadership team. This role is essential in upholding Starbucks’ reputation by ensuring each customer experiences exceptional service, from the first sip of coffee to the last. As a Shift Supervisor, you will lead by example to create a welcoming environment that promotes teamwork, efficiency, and excellence. This includes coaching and developing team members, managing store operations with precision, and maintaining high standards for product quality and safety. The position emphasizes leadership with heart, encouraging partners to grow their skills while contributing positively to their community.
This is a full-time position that offers flexible working hours, including early mornings, evenings, weekends, nights, and holidays, acknowledging the varied demands of the retail and hospitality industry. Starbucks values your professional growth and provides you with resources such as the College Achievement Plan, which offers 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Additionally, Starbucks supports work-life balance through comprehensive benefits, including medical, dental, vision, life insurance, paid parental leave, vacation leave, and short- and long-term disability coverage. The company also offers financial well-being tools, a 401(k) plan with employer match, stock purchase programs, and many other perks to support you and your family.
The Shift Supervisor role at Starbucks is ideal for individuals who are committed to excellent customer service, demonstrate strong leadership capabilities, and possess the ability to manage team dynamics effectively. Through your leadership, you will be responsible for training and coaching staff to deliver high-quality food and beverages according to standardized recipes, adapting to customer preferences and needs. Furthermore, you will handle cash, ensure store safety and security, and uphold compliance with corporate policies. The role requires someone who thrives in fast-paced environments, enjoys interacting with diverse customer bases, and is eager to take on challenges as they arise.
Starbucks Coffee Company is proud to be an equal opportunity employer that values diversity and inclusion in its workforce. The company actively promotes a workplace free from discrimination and harassment, ensuring all qualified applicants are given consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or other protected characteristics. Accommodations are provided for applicants with disabilities to ensure an equitable recruitment process. Overall, this role offers an exciting opportunity to be part of a global brand committed to crafting the world’s finest coffee and creating lasting community connections, all while supporting your career and personal development.
Starbucks is currently seeking a passionate and dedicated Shift Supervisor to join their coffeehouse leadership team. This role is essential in upholding Starbucks’ reputation by ensuring each customer experiences exceptional service, from the first sip of coffee to the last. As a Shift Supervisor, you will lead by example to create a welcoming environment that promotes teamwork, efficiency, and excellence. This includes coaching and developing team members, managing store operations with precision, and maintaining high standards for product quality and safety. The position emphasizes leadership with heart, encouraging partners to grow their skills while contributing positively to their community.
This is a full-time position that offers flexible working hours, including early mornings, evenings, weekends, nights, and holidays, acknowledging the varied demands of the retail and hospitality industry. Starbucks values your professional growth and provides you with resources such as the College Achievement Plan, which offers 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Additionally, Starbucks supports work-life balance through comprehensive benefits, including medical, dental, vision, life insurance, paid parental leave, vacation leave, and short- and long-term disability coverage. The company also offers financial well-being tools, a 401(k) plan with employer match, stock purchase programs, and many other perks to support you and your family.
The Shift Supervisor role at Starbucks is ideal for individuals who are committed to excellent customer service, demonstrate strong leadership capabilities, and possess the ability to manage team dynamics effectively. Through your leadership, you will be responsible for training and coaching staff to deliver high-quality food and beverages according to standardized recipes, adapting to customer preferences and needs. Furthermore, you will handle cash, ensure store safety and security, and uphold compliance with corporate policies. The role requires someone who thrives in fast-paced environments, enjoys interacting with diverse customer bases, and is eager to take on challenges as they arise.
Starbucks Coffee Company is proud to be an equal opportunity employer that values diversity and inclusion in its workforce. The company actively promotes a workplace free from discrimination and harassment, ensuring all qualified applicants are given consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or other protected characteristics. Accommodations are provided for applicants with disabilities to ensure an equitable recruitment process. Overall, this role offers an exciting opportunity to be part of a global brand committed to crafting the world’s finest coffee and creating lasting community connections, all while supporting your career and personal development.
Job Requirements
- maintain regular and consistent attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- meet store operating policies and standards including quality beverages and food, cash handling and safety
- six months of experience interacting with and fulfilling customer requests
- prepare and coach preparation of food and beverages to standard or customized recipes
- six months of experience delegating tasks or coordinating two or more employees
Job Qualifications
- six months of experience in customer-facing roles
- at least six months of experience delegating or coordinating tasks of two or more employees
- effective oral communication skills
- ability to direct the work of others
- strong interpersonal skills
- knowledge of retail environment
- ability to work as part of a team
- capability to build relationships
- ability to learn quickly
Job Duties
- lead and direct the work of shift team members
- ensure quality beverage and food preparation according to standard and customized recipes
- maintain store safety, security, and cash handling procedures
- coach and develop team members for optimal performance
- manage store operations during assigned shifts
- foster a welcoming and inclusive environment for customers and partners
- handle customer service issues with professionalism
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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