Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.72 - $29.19
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Paid sick time
401k plan
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, celebrated for its commitment to crafting the world's finest coffee and fostering meaningful connections one cup at a time. As a prominent multinational coffeehouse chain, Starbucks has established itself as a welcoming space where community comes together over quality coffee and friendly service. The company prides itself on creating warm and inviting environments, not just in its stores but also through its corporate culture that emphasizes partner (employee) growth and development. Starbucks' mission revolves around inspiring and nurturing the human spirit – one person, one cup, and one neighborhood at a time. This philosophy translates into every aspect of the brand's operations, from ethically sourcing coffee beans to designing customer experiences that brighten the day of every visitor. The company is also known for its industry-leading benefits and comprehensive employee support programs, making it a sought-after employer in the retail and hospitality sector.
Currently, Starbucks is seeking a Shift Supervisor to join their motivated and passionate team. This role is pivotal in ensuring that the coffeehouse runs smoothly while maintaining the high-quality standards Starbucks is known for. As a Shift Supervisor, you will lead your team with both craft and heart, guiding your colleagues to create a welcoming atmosphere that connects with the community. Each shift represents an opportunity to not only deliver top-notch beverage and food services but also to foster positive experiences that encourage customer loyalty and satisfaction.
In this role, you will be empowered to support the operational excellence of your store by managing daily tasks, coaching team members, and upholding safety and quality standards. You will be expected to maintain consistent attendance and punctuality while being flexible with shifts that may include early mornings, evenings, weekends, nights, and holidays. Your leadership will directly influence the store’s atmosphere, customer service quality, and team morale.
Starbucks values continuous learning and development, and as a shift supervisor, you will have access to developmental experiences that help advance your career within the company. The benefits package for partners includes medical, dental, vision, life insurance, paid parental leave, vacation and sick time, a 401(k) retirement plan with employer match, and other financial and educational opportunities. Starbucks also offers innovative programs such as 100% tuition coverage for a first-time bachelor's degree through the Starbucks College Achievement Plan with Arizona State University.
The ideal candidate for the Shift Supervisor position brings strong interpersonal skills, effective communication abilities, and the capacity to build and lead a cohesive team. Experience delegating tasks and handling customer service interactions is essential. The role demands enthusiasm and a proactive approach to supporting the team and customers alike, ensuring that every visiting customer leaves with a smile and a memorable Starbucks experience. Join Starbucks and take pride in being part of a company that not only serves great coffee but also makes a positive impact in communities worldwide.
Currently, Starbucks is seeking a Shift Supervisor to join their motivated and passionate team. This role is pivotal in ensuring that the coffeehouse runs smoothly while maintaining the high-quality standards Starbucks is known for. As a Shift Supervisor, you will lead your team with both craft and heart, guiding your colleagues to create a welcoming atmosphere that connects with the community. Each shift represents an opportunity to not only deliver top-notch beverage and food services but also to foster positive experiences that encourage customer loyalty and satisfaction.
In this role, you will be empowered to support the operational excellence of your store by managing daily tasks, coaching team members, and upholding safety and quality standards. You will be expected to maintain consistent attendance and punctuality while being flexible with shifts that may include early mornings, evenings, weekends, nights, and holidays. Your leadership will directly influence the store’s atmosphere, customer service quality, and team morale.
Starbucks values continuous learning and development, and as a shift supervisor, you will have access to developmental experiences that help advance your career within the company. The benefits package for partners includes medical, dental, vision, life insurance, paid parental leave, vacation and sick time, a 401(k) retirement plan with employer match, and other financial and educational opportunities. Starbucks also offers innovative programs such as 100% tuition coverage for a first-time bachelor's degree through the Starbucks College Achievement Plan with Arizona State University.
The ideal candidate for the Shift Supervisor position brings strong interpersonal skills, effective communication abilities, and the capacity to build and lead a cohesive team. Experience delegating tasks and handling customer service interactions is essential. The role demands enthusiasm and a proactive approach to supporting the team and customers alike, ensuring that every visiting customer leaves with a smile and a memorable Starbucks experience. Join Starbucks and take pride in being part of a company that not only serves great coffee but also makes a positive impact in communities worldwide.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety with or without reasonable accommodation
- six months of experience interacting with and fulfilling customer requests
- prepare and coach food and beverage preparation
- at least six months of experience delegating tasks to or coordinating two or more employees
Job Qualifications
- Six months of experience in a customer-facing role
- six months of experience in delegating or coordinating tasks of multiple employees
- knowledge of the retail environment
- strong interpersonal skills
- effective oral communication skills
- ability to work as part of a team
- ability to build relationships
Job Duties
- Lead and supervise shift operations to ensure high-quality customer service
- coach and support team members in preparing food and beverages to standard recipes or customized requests
- manage cash handling and store safety procedures
- delegate tasks and coordinate duties among team members
- ensure compliance with store policies and operating standards
- maintain a welcoming and clean store environment
- handle customer inquiries and resolve issues effectively
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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