
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid sick time
401k plan
stock purchase plan
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world's finest coffee and creating a warm and welcoming environment where every customer experiences a meaningful moment. Founded with a mission to inspire and nurture the human spirit, Starbucks has become a leader in the retail coffee industry, with thousands of stores worldwide serving millions of customers each day. The company is deeply committed to not only providing high-quality coffee and food products but also fostering community connections and supporting the growth and development of its employees, known as partners. Starbucks values inclusion, diversity, and equal opportunity employment, making it a trusted brand and an exceptional place to work.
The role of Shift Supervisor at Starbucks is a pivotal leadership position responsible for ensuring that each shift runs smoothly while delivering exceptional customer service and beverage quality. As a Shift Supervisor, you will lead with craft and heart, creating a welcoming space for your community in the coffeehouse. This role involves overseeing daily store operations including preparing and coaching the preparation of food and beverages, maintaining store standards for quality, cash handling, and safety, and coordinating team efforts by delegating tasks effectively. Shift Supervisors play an essential role in mentoring and developing their team members, fostering a collaborative environment where every partner can contribute to the store’s success. They also act as a role model by demonstrating Starbucks' core values and commitment to customer satisfaction.
The position requires flexibility to work various shifts that may include early mornings, evenings, weekends, holidays, and night shifts, making it suitable for those who appreciate dynamic work schedules. Starbucks invests significantly in the growth and well-being of its partners through comprehensive benefits, including medical, dental, vision, and life insurance, paid time off, parental leave, and educational opportunities like the Starbucks College Achievement Plan, which provides 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Furthermore, Starbucks offers incentives such as a 401(k) retirement plan with employer match, stock programs, and financial well-being tools, supporting the long-term success and security of its employees. This role is ideal for individuals who are passionate about coffee, people-focused, and eager to lead with integrity while building meaningful relationships within their team and customer base. Starbucks is an equal opportunity employer that welcomes qualified applicants from diverse backgrounds and is committed to providing reasonable accommodations for job applicants with disabilities.
The role of Shift Supervisor at Starbucks is a pivotal leadership position responsible for ensuring that each shift runs smoothly while delivering exceptional customer service and beverage quality. As a Shift Supervisor, you will lead with craft and heart, creating a welcoming space for your community in the coffeehouse. This role involves overseeing daily store operations including preparing and coaching the preparation of food and beverages, maintaining store standards for quality, cash handling, and safety, and coordinating team efforts by delegating tasks effectively. Shift Supervisors play an essential role in mentoring and developing their team members, fostering a collaborative environment where every partner can contribute to the store’s success. They also act as a role model by demonstrating Starbucks' core values and commitment to customer satisfaction.
The position requires flexibility to work various shifts that may include early mornings, evenings, weekends, holidays, and night shifts, making it suitable for those who appreciate dynamic work schedules. Starbucks invests significantly in the growth and well-being of its partners through comprehensive benefits, including medical, dental, vision, and life insurance, paid time off, parental leave, and educational opportunities like the Starbucks College Achievement Plan, which provides 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Furthermore, Starbucks offers incentives such as a 401(k) retirement plan with employer match, stock programs, and financial well-being tools, supporting the long-term success and security of its employees. This role is ideal for individuals who are passionate about coffee, people-focused, and eager to lead with integrity while building meaningful relationships within their team and customer base. Starbucks is an equal opportunity employer that welcomes qualified applicants from diverse backgrounds and is committed to providing reasonable accommodations for job applicants with disabilities.
Job Requirements
- maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety, with or without reasonable accommodations
- six months of experience interacting with customers
- prepare and coach preparation of food and beverages to standard or customized recipes
- six months of experience delegating tasks to two or more employees
Job Qualifications
- six months of experience in customer-facing roles
- six months of experience delegating or coordinating tasks for two or more employees
- effective oral communication skills
- ability to direct the work of others
- strong interpersonal and team-building skills
- knowledge of the retail environment
- ability to build relationships
- ability to learn quickly
Job Duties
- maintain regular and consistent attendance and punctuality
- work flexible hours including early mornings, evenings, weekends, nights, and holidays
- ensure store operating policies and standards are met including quality beverage and food preparation, cash handling, and store safety
- prepare and coach team members on food and beverage preparation according to standard recipes or customer customization
- delegate tasks to team members and coordinate their work effectively
- lead and support the team to create a welcoming environment
- communicate effectively with team members and customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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