Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain committed to crafting the world's finest coffee while fostering meaningful human connections. With a strong emphasis on creating a warm and welcoming atmosphere, Starbucks stands as a beacon of community engagement where every cup of coffee serves as an opportunity to spark joy and connection among its customers. As a leader in the retail coffee industry, Starbucks is known not only for its premium beverages but also for its dedication to exceptional customer service, ethical sourcing, and environmental stewardship. The company prides itself on its inclusive culture and investment in employee growth, offering industry-leading benefits and developmental experiences to empower its partners (employees) to excel both personally and professionally.
The role of Shift Supervisor at Starbucks is a dynamic and impactful position designed for individuals who lead with both craft and heart. This role involves overseeing daily store operations, guiding and motivating team members, and ensuring that every customer's experience is crafted to the highest standards. As a shift supervisor, you will be the cornerstone of your coffeehouse's vibrant community presence, creating a space where customers feel welcomed and valued. You will be responsible for coordinating tasks and delegating responsibilities to ensure smooth and efficient shift operations, while also coaching partners on beverage preparation, customer service excellence, and adherence to safety and quality standards. This role demands a balance of leadership, interpersonal skills, and a passion for coffee, as well as the ability to adapt to flexible working hours including early mornings, evenings, weekends, and holidays.
Starbucks invests deeply in its partners’ growth journeys by providing access to comprehensive benefits such as medical, dental, vision insurance, paid parental leave, and vacation accrual. Partners also benefit from educational opportunities like tuition coverage for a first-time bachelor’s degree through Arizona State University's online program, financial well-being tools, and retirement plans. The company values diversity and inclusivity, ensuring all qualified applicants receive consideration without discrimination. Starbucks is a place where experienced customer service professionals who are passionate about coffee and community leadership can thrive and develop rewarding careers with a global leader in the coffee industry.
The role of Shift Supervisor at Starbucks is a dynamic and impactful position designed for individuals who lead with both craft and heart. This role involves overseeing daily store operations, guiding and motivating team members, and ensuring that every customer's experience is crafted to the highest standards. As a shift supervisor, you will be the cornerstone of your coffeehouse's vibrant community presence, creating a space where customers feel welcomed and valued. You will be responsible for coordinating tasks and delegating responsibilities to ensure smooth and efficient shift operations, while also coaching partners on beverage preparation, customer service excellence, and adherence to safety and quality standards. This role demands a balance of leadership, interpersonal skills, and a passion for coffee, as well as the ability to adapt to flexible working hours including early mornings, evenings, weekends, and holidays.
Starbucks invests deeply in its partners’ growth journeys by providing access to comprehensive benefits such as medical, dental, vision insurance, paid parental leave, and vacation accrual. Partners also benefit from educational opportunities like tuition coverage for a first-time bachelor’s degree through Arizona State University's online program, financial well-being tools, and retirement plans. The company values diversity and inclusivity, ensuring all qualified applicants receive consideration without discrimination. Starbucks is a place where experienced customer service professionals who are passionate about coffee and community leadership can thrive and develop rewarding careers with a global leader in the coffee industry.
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety
- Six months of experience in a customer-facing role
- Prepare and coach food and beverage preparation to standards or customized customer requests
- At least six months experience delegating or coordinating tasks of two or more employees
Job Qualifications
- Effective oral communication skills
- Ability to direct the work of others
- Strong interpersonal skills
- Knowledge of the retail environment
- Ability to learn quickly
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Lead and direct store operations during shifts
- Coach and prepare partners in beverage and food preparation to meet quality standards
- Delegate tasks and coordinate activities of team members
- Ensure compliance with store safety, security, and cash handling policies
- Foster a welcoming environment that encourages customer connection
- Maintain store operating policies and standards
- Manage flexible scheduling to cover early mornings, evenings, weekends, and holidays
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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