
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.32 - $23.07
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k)
stock purchase plan
Tuition Reimbursement
Financial well-being tools
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain dedicated to crafting the world’s finest coffee while fostering meaningful community connections. Known for its commitment to quality and customer experience, Starbucks offers a warm and inviting atmosphere where customers can enjoy expertly brewed beverages and food products. As a leader in the coffee retail industry, Starbucks emphasizes not only exceptional product standards but also creating a space that encourages interaction, connection, and comfort for every guest that walks through its doors. The company values diversity and inclusion, providing equal employment opportunities to all qualified candidates regardless of race, color, religion, gender identity, or any other protected characteristic. Starbucks is deeply invested in the professional and personal growth of its employees, referred to as partners, by offering comprehensive development programs and competitive benefits.
The role of a Shift Supervisor at Starbucks is pivotal in maintaining the high standards and welcoming environment the company is known for. As a Shift Supervisor, you will lead with both expertise in coffee craft and empathy, ensuring each shift operates smoothly while delivering exceptional customer experiences. This position involves guiding team members, coordinating tasks, and managing daily operations to uphold store policies and safety standards. The Shift Supervisor is responsible for coaching staff in the preparation of beverages and food items according to Starbucks' protocols, adjusting recipes as needed to meet customer preferences. The role demands effective communication skills, strong interpersonal abilities, and the capacity to foster teamwork and build positive relationships within the store community.
Working as a Shift Supervisor offers a unique opportunity to influence the coffeehouse environment positively, creating memorable moments for customers while supporting the growth and development of your team. Starbucks provides industry-leading benefits, including medical, dental, and vision insurance, paid parental leave, vacation accrual, and access to a 401(k) savings plan with employer match. Additionally, partners can benefit from educational programs such as the Starbucks College Achievement Plan, which covers 100% tuition for a first-time bachelor’s degree through Arizona State University’s online program. Starbucks also offers financial well-being resources, employee stock purchase programs, and numerous supportive policies aimed at enhancing work-life balance. This role typically requires availability for flexible hours including early mornings, evenings, weekends, and holidays, reflecting the dynamic nature of the retail coffee industry. Overall, the Shift Supervisor position at Starbucks offers a fulfilling career path blending leadership, customer service excellence, and personal growth within a globally respected brand.
The role of a Shift Supervisor at Starbucks is pivotal in maintaining the high standards and welcoming environment the company is known for. As a Shift Supervisor, you will lead with both expertise in coffee craft and empathy, ensuring each shift operates smoothly while delivering exceptional customer experiences. This position involves guiding team members, coordinating tasks, and managing daily operations to uphold store policies and safety standards. The Shift Supervisor is responsible for coaching staff in the preparation of beverages and food items according to Starbucks' protocols, adjusting recipes as needed to meet customer preferences. The role demands effective communication skills, strong interpersonal abilities, and the capacity to foster teamwork and build positive relationships within the store community.
Working as a Shift Supervisor offers a unique opportunity to influence the coffeehouse environment positively, creating memorable moments for customers while supporting the growth and development of your team. Starbucks provides industry-leading benefits, including medical, dental, and vision insurance, paid parental leave, vacation accrual, and access to a 401(k) savings plan with employer match. Additionally, partners can benefit from educational programs such as the Starbucks College Achievement Plan, which covers 100% tuition for a first-time bachelor’s degree through Arizona State University’s online program. Starbucks also offers financial well-being resources, employee stock purchase programs, and numerous supportive policies aimed at enhancing work-life balance. This role typically requires availability for flexible hours including early mornings, evenings, weekends, and holidays, reflecting the dynamic nature of the retail coffee industry. Overall, the Shift Supervisor position at Starbucks offers a fulfilling career path blending leadership, customer service excellence, and personal growth within a globally respected brand.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety
- Prepare and coach preparation of food and beverages to standard or customized recipes
- Six months experience in customer interaction roles
- At least six months experience in delegating or coordinating tasks of other employees
Job Qualifications
- Six months of experience interacting with and fulfilling customer requests
- Six months of experience delegating tasks or coordinating the work of two or more employees
- Effective oral communication skills
- Strong interpersonal and team collaboration skills
- Ability to learn quickly and adapt
- Knowledge of retail environment
- Ability to build positive relationships
Job Duties
- Lead and direct the work of store employees during shifts
- Coach team members in preparing food and beverages according to standard and customized recipes
- Manage cash handling and ensure store safety and security protocols are followed
- Maintain store operating policies and quality standards
- Ensure consistent and reliable attendance and punctuality
- Coordinate tasks among employees to optimize store operations
- Foster a welcoming and inclusive environment for customers and team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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