
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.64 - $23.42
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401K Plan with employer match
Company stock purchase plan
Stock equity program
Tuition coverage
Student loan management
Educational opportunities
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a leading global coffeehouse chain known for crafting the world's finest coffee and creating meaningful moments for customers in each community it serves. Founded in 1971, Starbucks has grown to become a symbol of quality and connection, delivering an exceptional coffee experience while fostering a warm and welcoming environment. With thousands of stores worldwide, Starbucks is recognized not just for its high-quality coffee but also for its commitment to sustainability, ethical sourcing, and community involvement. The company continuously innovates in its offerings and strives to create a workplace that encourages personal growth and development for its partners, making it an employer of choice in the retail and hospitality industry.
As a shift supervisor at Starbucks, you will play a pivotal role in leading your coffeehouse team to deliver outstanding service and quality beverages to customers. This position is ideal for someone passionate about coffee and customer service who thrives in a fast-paced environment and enjoys motivating and guiding others. The shift supervisor ensures that each shift runs smoothly by managing day-to-day store operations, coaching team members, and maintaining store standards. Your leadership will help cultivate a welcoming atmosphere where customers feel valued and connected while employees are empowered to perform at their best.
Responsible for overseeing customer interactions and store processes during your shift, you will lead by example in preparing coffee and food items according to Starbucks' high standards. Your role involves delegating tasks, supporting partners through coaching and feedback, and ensuring cash handling and safety procedures are followed. You will be a key player in fostering teamwork, effective communication, and operational excellence. Starbucks supports your career growth by offering developmental experiences, competitive benefits, and educational opportunities including tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. As a Starbucks partner, you will enjoy benefits that enhance your financial well-being, health, and work-life balance, reflecting the company’s dedication to partner satisfaction and success. The shift supervisor role is a fantastic opportunity to build leadership skills in a respected global brand while contributing to a culture where everyone can thrive.
As a shift supervisor at Starbucks, you will play a pivotal role in leading your coffeehouse team to deliver outstanding service and quality beverages to customers. This position is ideal for someone passionate about coffee and customer service who thrives in a fast-paced environment and enjoys motivating and guiding others. The shift supervisor ensures that each shift runs smoothly by managing day-to-day store operations, coaching team members, and maintaining store standards. Your leadership will help cultivate a welcoming atmosphere where customers feel valued and connected while employees are empowered to perform at their best.
Responsible for overseeing customer interactions and store processes during your shift, you will lead by example in preparing coffee and food items according to Starbucks' high standards. Your role involves delegating tasks, supporting partners through coaching and feedback, and ensuring cash handling and safety procedures are followed. You will be a key player in fostering teamwork, effective communication, and operational excellence. Starbucks supports your career growth by offering developmental experiences, competitive benefits, and educational opportunities including tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. As a Starbucks partner, you will enjoy benefits that enhance your financial well-being, health, and work-life balance, reflecting the company’s dedication to partner satisfaction and success. The shift supervisor role is a fantastic opportunity to build leadership skills in a respected global brand while contributing to a culture where everyone can thrive.
Job Requirements
- maintain regular attendance and punctuality
- available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- meet store operating policies and standards
- six months of customer service experience
- experience preparing food and beverages to standard or customized recipes
- six months of experience leading or coordinating employees
- ability to direct work and communicate effectively
Job Qualifications
- six months of experience in a customer-facing role
- experience delegating tasks or coordinating team members
- knowledge of retail environment
- effective oral communication skills
- strong interpersonal and teamwork skills
- ability to direct the work of others
- ability to learn quickly
Job Duties
- lead store operations during shifts
- coach and support team members
- prepare food and beverages to standard recipes
- ensure cash handling accuracy and store security
- maintain high customer service standards
- delegate tasks and coordinate team efforts
- foster a welcoming and inclusive environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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