Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Tuition coverage
Employee stock purchase plan
Disability insurance
Job Description
Starbucks Coffee Company is a globally renowned coffeehouse chain that prides itself on crafting the world’s finest coffee, focusing on fostering meaningful moments with every cup. Established as a leader in the coffee industry, Starbucks has built a reputation for not only offering high-quality beverages and food products but also creating warm and welcoming spaces where communities can connect. As a prominent player in the retail coffeehouse market, Starbucks continuously innovates its approach to customer service, employee growth, and community engagement, making it an employer of choice for individuals passionate about coffee and hospitality.
Joining Starbucks means becoming part of a company committed to your personal and professional development. The role of Shift Supervisor is pivotal in this mission. As a shift supervisor, you will be entrusted with leading your team with both craft and heart, ensuring that every shift operates smoothly and every customer leaves with a positive experience. Your responsibilities will include overseeing day-to-day store operations, coaching team members, maintaining high standards of product quality, and fostering a positive work environment. This role requires a balance of leadership skills and hands-on involvement in customer service, demonstrating the art of coffee preparation alongside efficient management. Starbucks emphasizes flexibility, inclusivity, and team collaboration, empowering shift supervisors to inspire their teams and create memorable customer experiences.
With a strong focus on developmental experiences, Starbucks supports its partners by providing industry-leading benefits and a supportive culture that values diversity and inclusion. The employment type is full-time or part-time, with flexible scheduling options that may include early mornings, evenings, weekends, nights, and holidays. Starbucks ensures competitive compensation tailored to geographic location, with new partners typically hired at the entry point for their role, and offers growth opportunities within the company. Benefits include comprehensive medical, dental, and vision insurance, paid time off, parental leave, retirement plans, tuition coverage, and various financial well-being programs.
The shift supervisor role is ideal for candidates who are passionate about coffee culture, customer service, and team leadership. If you possess the ability to manage a fast-paced retail environment, delegate tasks effectively, communicate clearly, and foster a collaborative team atmosphere, this position offers a rewarding career path with a globally respected brand committed to your success and well-being.
Joining Starbucks means becoming part of a company committed to your personal and professional development. The role of Shift Supervisor is pivotal in this mission. As a shift supervisor, you will be entrusted with leading your team with both craft and heart, ensuring that every shift operates smoothly and every customer leaves with a positive experience. Your responsibilities will include overseeing day-to-day store operations, coaching team members, maintaining high standards of product quality, and fostering a positive work environment. This role requires a balance of leadership skills and hands-on involvement in customer service, demonstrating the art of coffee preparation alongside efficient management. Starbucks emphasizes flexibility, inclusivity, and team collaboration, empowering shift supervisors to inspire their teams and create memorable customer experiences.
With a strong focus on developmental experiences, Starbucks supports its partners by providing industry-leading benefits and a supportive culture that values diversity and inclusion. The employment type is full-time or part-time, with flexible scheduling options that may include early mornings, evenings, weekends, nights, and holidays. Starbucks ensures competitive compensation tailored to geographic location, with new partners typically hired at the entry point for their role, and offers growth opportunities within the company. Benefits include comprehensive medical, dental, and vision insurance, paid time off, parental leave, retirement plans, tuition coverage, and various financial well-being programs.
The shift supervisor role is ideal for candidates who are passionate about coffee culture, customer service, and team leadership. If you possess the ability to manage a fast-paced retail environment, delegate tasks effectively, communicate clearly, and foster a collaborative team atmosphere, this position offers a rewarding career path with a globally respected brand committed to your success and well-being.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling, and store safety with or without accommodations
- Prepare and coach the preparation of food and beverages to standard recipes or customer customizations
- Ability to delegate and coordinate tasks among team members
- Six months of relevant experience in customer service and team coordination
- Comply with all applicable laws and company policies
Job Qualifications
- Six months of experience interacting with and fulfilling customer requests
- Six months of experience delegating tasks and coordinating the work of two or more employees
- Ability to direct the work of others
- Effective oral communication skills
- Strong interpersonal and team-building skills
- Knowledge of the retail environment
- Ability to learn quickly and adapt to new challenges
Job Duties
- Lead and direct the work of shift team members
- Ensure quality preparation of beverages and food products according to standard recipes and customer customizations
- Maintain store operating policies including cash handling and store safety
- Coach and develop team members to enhance their skills and performance
- Schedule shifts and coordinate tasks to ensure efficient store operations
- Foster a welcoming and inclusive environment for customers and partners
- Manage customer interactions to provide excellent service and resolve issues
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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