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shift supervisor - Store# 08356, 2525 WEST END

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.27 - $24.14
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
sick leave
Holiday pay
401(k) Plan
company stock program
Tuition coverage
backup care

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain committed to crafting the world’s finest coffee while creating meaningful moments for every customer. Founded on the principle of community and quality, Starbucks has developed into a leading international brand that transforms coffee culture through sustainable practices, innovative beverage options, and exceptional customer service. With locations spanning across the globe, Starbucks offers a warm and welcoming environment where customers can relax, connect, and experience the love and craft behind every cup of coffee. The company prioritizes employee growth and well-being by investing in comprehensive training programs and offering industry-leading benefits to its staff, known as partners.

As a shift supervisor at Starbucks, you will play a pivotal role in leading store operations and creating a positive experience for both customers and team members. This position is about more than simply managing a shift; it is an opportunity to cultivate a culture of connection and inclusivity within your coffeehouse. You will guide and support baristas and other partners throughout their shifts, ensuring that every beverage and food item meets quality standards while also fostering a cooperative and spirited team atmosphere. The shift supervisor acts as a leader and mentor, empowering partners by providing on-the-job coaching and constructive feedback that encourages continuous development and growth.

The role demands a high degree of flexibility, as you will be expected to work various shifts including early mornings, evenings, weekends, nights, and holidays. This dynamic scheduling reflects Starbucks’ commitment to offering its customers outstanding service whenever they need it. As a shift supervisor, you will manage critical operational aspects such as cash handling, safety and security procedures, and maintaining the highest store operating policies. Your leadership will directly impact the morale and efficiency of the team, as well as the overall customer satisfaction.

Starbucks values individuals who display strong interpersonal skills and an ability to build lasting relationships both inside and outside the store. Effective communication, quick learning, and a proactive approach are essential components for success in this role. You will be coordinating and delegating tasks among team members, ensuring a smooth workflow that delivers quality products consistently.

Starbucks not only values its customers but also prioritizes the welfare of its partners and their families by providing extensive benefits. These include medical, dental, and vision insurance, paid parental leave, paid vacation, sick time accrual, and holiday pay. Starbucks also offers unique benefits such as a 401(k) retirement plan with employer match, stock purchase programs, and education opportunities including full tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. This commitment to partner development and well-being exemplifies the company’s dedication to fostering a supportive workplace culture.

In summary, the shift supervisor role at Starbucks is an excellent opportunity for individuals passionate about leadership, customer service, and coffee craft. This position combines operational responsibilities with the chance to positively influence both team members and community members. Working at Starbucks means being part of a respectful and inclusive environment that embraces diversity and accommodates the needs of all partners. If you are committed to making meaningful connections through exceptional coffee experiences and leadership, this role offers a rewarding and dynamic career path.

Job Requirements

  • Maintain regular and consistent attendance and punctuality
  • Available to work flexible hours including early mornings, evenings, weekends, nights, or holidays
  • Adhere to store operating policies and quality standards
  • Six months of customer interaction experience
  • Six months of experience delegating or coordinating employee tasks
  • Prepare and coach food and beverage preparation to standard or customized recipes
  • Ability to work with or without reasonable accommodation

Job Qualifications

  • Six months of experience in a customer-facing role
  • Six months of experience delegating or coordinating tasks of two or more employees
  • Ability to direct the work of others
  • Effective oral communication skills
  • Strong interpersonal and team collaboration skills
  • Knowledge of the retail environment
  • Ability to build lasting relationships

Job Duties

  • Lead and direct team members during shifts to ensure smooth store operations
  • Provide coaching and development to partners to enhance skills and performance
  • Ensure quality standards for beverages and food are consistently met
  • Manage cash handling and maintain store safety and security protocols
  • Coordinate task delegation among employees to optimize workflow
  • Foster a welcoming and inclusive environment for customers and staff
  • Handle customer requests and resolve issues promptly

Job Criteria

Experience

Entry Level (1-2 years)


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