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shift supervisor - Store# 08227, THE GREENERY MALL

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.32 - $23.07
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
Holiday pay
Retirement Plan
Tuition coverage
Student loan management
backup care

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for crafting the world’s finest coffee and fostering meaningful connections within communities. With a commitment to creating a warm and welcoming environment, Starbucks offers customers more than just a beverage; it offers an experience. This dedication to quality and community has positioned Starbucks as a beloved brand, inviting customers to enjoy not only expertly prepared coffee but also to share moments of connection and comfort within its stores.

Starbucks operates as a retail coffee company and coffeehouse chain providing premium coffee, tea, and food products worldwide. The company's mission emphasizes not just superior beverages but also sustainability, ethical sourcing, and positive social impact. With thousands of locations across the globe, Starbucks continues to expand its footprint while maintaining a focus on partner (employee) growth and community engagement.

The role of Shift Supervisor at Starbucks is crucial for maintaining the high standards and unique atmosphere that customers expect. As a Shift Supervisor, you will lead with craft and heart, guiding your team to deliver exceptional service while creating a welcoming space for your community. Each shift is an opportunity to brighten someone’s day by upholding the store’s operating policies and standards, ensuring quality in beverage and food preparation, maintaining a safe and secure working environment, and managing cash handling responsibly.

This role is perfect for candidates who thrive in fast-paced, customer-focused environments and enjoy guiding and coaching others. You will be responsible for delegating tasks, coordinating a team, and supporting the preparation and customization of food and beverages to meet customer preferences. Strong interpersonal skills and the ability to build relationships are essential, since this role requires working closely with team members and customers alike.

Starbucks is invested in your professional growth, offering developmental experiences to enhance your skills and industry knowledge. The company provides a comprehensive benefits package including medical, dental, vision insurance, and life insurance options for you and your family. Additional perks include paid parental leave, paid vacation, sick time, holiday pay, and participation in retirement plans with employer matching.

Moreover, Starbucks demonstrates its commitment to education by offering 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan. Other benefits include student loan management resources, financial well-being tools, backup care, and DACA reimbursement. The company also supports diversity and inclusion fully, ensuring equal employment opportunities regardless of background or personal characteristics.

Overall, the Shift Supervisor role at Starbucks offers an enriching opportunity to grow within a respected global brand, contribute to a positive work environment, and play a key role in delivering exceptional customer experiences. If you are passionate about coffee, people, and leadership, and enjoy working as part of a dedicated team, this position allows you to develop professionally while making a meaningful impact every day.

Job Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety, with or without reasonable accommodation
  • Six months experience in customer-facing roles
  • Preparation and coaching of food and beverage preparation
  • Experience delegating tasks to or coordinating two or more employees

Job Qualifications

  • Six months experience in customer-facing roles
  • Six months experience delegating and coordinating tasks
  • Ability to direct the work of others
  • Effective oral communication skills
  • Knowledge of the retail environment
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
  • Ability to learn quickly

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • Work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety
  • Delegate tasks to and coordinate the efforts of multiple employees
  • Prepare and coach others in food and beverage preparation to standard and customized recipes
  • Foster a welcoming and inclusive environment for customers and partners
  • Provide effective communication and lead by example in teamwork and relationship building

Job Criteria

Experience

Entry Level (1-2 years)


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