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shift supervisor - Store# 08125, I-470 & WANAMAKER

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for its dedication to crafting the world’s finest coffee and creating meaningful moments for its customers. Founded in Seattle, Washington, Starbucks has grown to become one of the most iconic coffee brands worldwide, offering a variety of beverages and food items in a welcoming and community-centered environment. As a company, Starbucks prioritizes sustainability, ethical sourcing, and fostering a positive workplace culture where partners (employees) are supported, encouraged, and given opportunities to grow. With a strong commitment to diversity, inclusion, and equal opportunity employment, Starbucks continuously strives to create a space where every customer experience is unique and fulfilling.

The role of a Shift Supervisor at Starbucks is vital in ensuring that each coffeehouse location runs smoothly while delivering exceptional customer service and high-quality products. As a leader within the store, the Shift Supervisor is responsible for guiding a team of baristas and other store employees, managing daily operations, and maintaining a warm, welcoming atmosphere for all patrons. This position emphasizes not only operational excellence but also the significance of building relationships within the community and creating meaningful connections through the coffee experience.

In this role, the Shift Supervisor will lead by example, demonstrating expert craft skills in beverage preparation, food handling, and customer engagement. They will motivate and coach team members to reach their full potential, fostering teamwork and ensuring adherence to Starbucks standards regarding quality, safety, and security. The Shift Supervisor will also handle various administrative tasks, including cash handling, scheduling, and ensuring compliance with store policies and procedures.

Starbucks invests in the growth and development of its partners, offering numerous opportunities for skill enhancement, career advancement, and educational support such as tuition coverage through the Starbucks College Achievement Plan. This investment underscores the company’s belief in nurturing talent from within to build a motivated and skilled workforce.

The position requires flexibility in working hours, including early mornings, evenings, weekends, nights, and holidays, reflecting the dynamic nature of the retail coffee environment. Starbucks offers an impressive benefits package aimed at supporting employees’ overall well-being, including medical, dental, and vision coverage, life insurance, paid parental leave, vacation accrual, sick time, holiday pay, retirement plans, stock programs, and educational opportunities. The company’s commitment to supporting partners extends to family care resources, emergency savings programs, and financial well-being tools.

Starbucks Coffee Company is an equal opportunity employer that values diversity and inclusion. It provides accommodations for applicants with disabilities and adheres to all applicable laws regarding employment practices. As a Shift Supervisor, individuals will contribute significantly to the store’s success by balancing operational responsibilities with the heartfelt mission of creating memorable experiences one meaningful moment at a time. This role is ideal for candidates passionate about coffee culture, leadership, and delivering premium service in a collaborative and supportive environment.

Job Requirements

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • meet store operating policies and standards including quality beverage and food preparation, cash handling, and safety protocols
  • six months of experience in customer service roles
  • six months of experience in delegating or coordinating tasks
  • prepare and coach preparation of food and beverages according to standard or customized recipes
  • ability to learn quickly
  • ability to work as part of a team

Job Qualifications

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • six months of experience in constant customer interaction roles
  • six months of experience delegating or coordinating the tasks of multiple employees
  • effective oral communication skills
  • knowledge of the retail environment
  • strong interpersonal and team collaboration skills
  • ability to build relationships and direct the work of others

Job Duties

  • lead shifts and coordinate team efforts to ensure optimal store performance
  • provide quality control for beverages and food products by adhering to standard recipes and customer specifications
  • manage cash handling and maintain store safety and security
  • coach and support team members to develop skills and promote a positive work environment
  • handle scheduling and delegate tasks effectively among staff
  • ensure compliance with all company policies and operational standards
  • foster a welcoming atmosphere for customers and build community relationships

Job Criteria

Experience

Entry Level (1-2 years)


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