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shift supervisor - Store# 07961, PEACH & MCKINLEY

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $25.72 - $29.19
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) Plan

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain committed to crafting the world's finest coffee and creating meaningful moments for its customers. Established as a leader in the coffee industry, Starbucks has grown into a beloved brand known for its dedication to quality, community, and customer experience. The company operates thousands of stores worldwide, each serving as a welcoming space where people connect over expertly prepared coffee and food. Starbucks emphasizes creating an inclusive, warm atmosphere where customers and partners (employees) feel valued and inspired. This dedication to culture and quality sets Starbucks apart in the competitive coffee shop market. The company is also deeply invested in the growth and development of its partners, offering industry-leading benefits and opportunities for advancement.

The role of Shift Supervisor at Starbucks is a vital leadership position responsible for ensuring the smooth daily operation of the coffeehouse while delivering high-quality products and exceptional customer service. As a Shift Supervisor, you will lead by example, combining craftsmanship with heartfelt leadership to foster a welcoming environment for both customers and team members. This role involves managing and coaching store partners, delegating tasks effectively, and maintaining store standards in areas such as beverage quality, food preparation, safety, and cash handling. Shift Supervisors play a key role in creating meaningful moments for customers, assisting in resolving challenges, and motivating their team to perform at their best. This position requires flexibility in working hours including early mornings, evenings, weekends, nights, and holidays. Starbucks values attendance and punctuality highly, as these contribute to the consistency and reliability of service the brand is known for.

In addition to leadership duties, the Shift Supervisor is also expected to maintain operational excellence by adhering to Starbucks' store policies and procedures, ensuring safety and security standards are met, and delivering an exceptional retail experience. The role demands strong interpersonal and communication skills, the ability to direct and inspire others, and a solid understanding of the retail environment. Starbucks supports its partners with comprehensive benefits that include medical, dental, and vision insurance, life insurance, disability coverage, paid parental leave, vacation accrual, sick time, holiday pay, a 401(k) retirement plan with employer matching, and various educational opportunities including full tuition coverage for a bachelor's degree through the Starbucks College Achievement Plan.

Working as a Shift Supervisor at Starbucks offers a unique opportunity to be part of a globally recognized brand committed to social impact, sustainability, and partner well-being. The company’s dedication to diversity, equity, and inclusion ensures a welcoming workplace for all qualified individuals without discrimination. Starbucks' supportive culture combined with professional growth opportunities and competitive benefits makes this role ideal for someone passionate about leadership, customer service, and community engagement. If you thrive in a fast-paced, team-oriented environment and enjoy crafting exceptional coffee experiences, this role offers a rewarding career path with an emphasis on personal and professional growth.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverages and food products, cash handling, and store safety and security with or without reasonable accommodations
  • Six months of experience interacting with and fulfilling customer requests
  • Prepare and coach the preparation of food and beverages to standard or customized recipes
  • At least six months of experience delegating tasks to two or more employees

Job Qualifications

  • Six months of experience interacting with and fulfilling customer requests
  • Six months of experience delegating tasks to two or more employees
  • Effective oral communication skills
  • Strong interpersonal skills
  • Ability to direct the work of others
  • Ability to learn quickly
  • Knowledge of the retail environment
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Lead store team and delegate tasks effectively
  • Ensure quality preparation of food and beverages according to standard recipes or customized requests
  • Maintain store operating policies including cash handling, safety, and security
  • Provide excellent customer service and create welcoming environment
  • Coach and develop team members
  • Manage store operations during shift
  • Maintain regular and consistent attendance and punctuality

Job Criteria

Experience

Entry Level (1-2 years)


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