
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Tuition coverage
Student loan management
Financial well-being tools
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is renowned worldwide for its commitment to crafting the world’s finest coffee, creating an environment where every cup is more than just a beverage; it becomes a meaningful moment that sparks connection among people. As a leading global coffeehouse chain, Starbucks thrives on fostering a warm, welcoming atmosphere where customers and partners (employees) feel valued and part of a unique community. Known for innovation in coffee as well as exceptional customer service, Starbucks has successfully built a brand that stands for quality, connection, and care. The company’s dedication extends beyond the cup, focusing on social responsibility, partner growth, and sustainability initiatives that impact communities positively around the globe. Starbucks operates stores in diverse locations, each tailored to reflect and serve its local community, making a Starbucks visit a personalized and comforting experience anytime and anywhere.
The role of Shift Supervisor at Starbucks is pivotal in ensuring that each store delivers a consistently outstanding customer experience through leadership, craft, and heart. As a Shift Supervisor, you will be entrusted with leading the team to create and maintain an uplifting environment where customers feel welcome and cared for with every visit. You will oversee the preparation of coffee and food items to exact standards and standards customized to customer preferences, manage store safety and operations, and ensure adherence to cash handling procedures. Your active role extends to coaching, guiding, and delegating tasks to team members to maintain efficient store operations and service excellence. This position requires a strong ability to interact closely with customers and team members alike, demonstrating effective communication, interpersonal skills, and a capacity to build strong relationships that foster team spirit and customer loyalty.
Starbucks is deeply invested in the growth and development of its partners, offering numerous opportunities to cultivate leadership and professional skills through hands-on experiences and industry-leading benefits. This role is more than a job; it’s a chance to make an impact on people’s daily lives while advancing your career within a global leader in the coffeehouse industry. Compensation at Starbucks typically starts at the entry point based on geographic location, with individual adjustments depending on experience and other relevant factors. The employment type is full-time or part-time, with flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays to best meet store needs and partner availability.
Starbucks provides a comprehensive benefits package that significantly supports partner well-being and development. Partners enjoy access to medical, dental, and vision insurance, along with life insurance options and disability coverage to ensure security for themselves and their families. Paid parental leave, sick time accrual, and paid vacation underscore Starbucks’ commitment to work-life balance. Additional financial and educational benefits include a 401(k) retirement plan with employer match, company stock purchase opportunities, emergency savings incentives, and full tuition coverage for first-time bachelor’s degree seekers through Arizona State University’s online program. The inclusive culture at Starbucks embraces diversity and equal opportunity, welcoming qualified applicants regardless of race, gender identity, disability, or veteran status. Starbucks also complies with all local laws regarding employee leave benefits and is committed to providing reasonable accommodations to partners with disabilities, reflecting its core values of respect and inclusivity.
The role of Shift Supervisor at Starbucks is pivotal in ensuring that each store delivers a consistently outstanding customer experience through leadership, craft, and heart. As a Shift Supervisor, you will be entrusted with leading the team to create and maintain an uplifting environment where customers feel welcome and cared for with every visit. You will oversee the preparation of coffee and food items to exact standards and standards customized to customer preferences, manage store safety and operations, and ensure adherence to cash handling procedures. Your active role extends to coaching, guiding, and delegating tasks to team members to maintain efficient store operations and service excellence. This position requires a strong ability to interact closely with customers and team members alike, demonstrating effective communication, interpersonal skills, and a capacity to build strong relationships that foster team spirit and customer loyalty.
Starbucks is deeply invested in the growth and development of its partners, offering numerous opportunities to cultivate leadership and professional skills through hands-on experiences and industry-leading benefits. This role is more than a job; it’s a chance to make an impact on people’s daily lives while advancing your career within a global leader in the coffeehouse industry. Compensation at Starbucks typically starts at the entry point based on geographic location, with individual adjustments depending on experience and other relevant factors. The employment type is full-time or part-time, with flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays to best meet store needs and partner availability.
Starbucks provides a comprehensive benefits package that significantly supports partner well-being and development. Partners enjoy access to medical, dental, and vision insurance, along with life insurance options and disability coverage to ensure security for themselves and their families. Paid parental leave, sick time accrual, and paid vacation underscore Starbucks’ commitment to work-life balance. Additional financial and educational benefits include a 401(k) retirement plan with employer match, company stock purchase opportunities, emergency savings incentives, and full tuition coverage for first-time bachelor’s degree seekers through Arizona State University’s online program. The inclusive culture at Starbucks embraces diversity and equal opportunity, welcoming qualified applicants regardless of race, gender identity, disability, or veteran status. Starbucks also complies with all local laws regarding employee leave benefits and is committed to providing reasonable accommodations to partners with disabilities, reflecting its core values of respect and inclusivity.
Job Requirements
- maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- comply with store operating policies and standards for quality, safety, and cash handling with or without reasonable accommodations
- six months of direct customer interaction experience
- ability to prepare and coach food and beverage preparation to standard recipes and customize orders
- six months experience delegating or coordinating tasks of two or more employees
- ability to direct others
- effective oral communication skills
- strong interpersonal abilities
- ability to build and maintain relationships
- ability to work well within a team
Job Qualifications
- high school diploma or equivalent
- minimum six months experience in customer-facing role
- proven ability to lead and coordinate tasks among team members
- strong communication and interpersonal skills
- ability to work collaboratively in a team environment
- knowledgeable about retail operations and customer service principles
- quick learner with adaptability to changing priorities
Job Duties
- lead and motivate team members to deliver an exceptional customer experience
- ensure quality beverage and food preparation according to Starbucks standards
- manage store operations including cash handling and safety protocols
- delegate tasks and coordinate employee workflow effectively
- provide coaching and feedback to support team development
- maintain store cleanliness and organization
- monitor inventory and assist with stock management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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